Peace Hills General Insurance Company Obtains CSIO Certification for eDocs

Toronto, ON (July 31, 2014) – The Centre for Study of Insurance Operations (CSIO) is pleased to announce that Peace Hills General Insurance Company has achieved CSIO Certification for its eDocs solution.

“Peace Hills implemented an eDocs program nearly a year ago, and by achieving certification from CSIO we are demonstrating our ongoing commitment to national standards and the delivery of efficiencies with broker management systems,” notes Harvey Schaerer, Vice President, Information Technology for Peace Hills Insurance. “By utilizing new capabilities, such as eDocs, we will continue to make improvements and create more cost effective processes for both us and our broker partners.”

CSIO data exchange standards are company neutral and help solve data compatibility issues, facilitate more efficient and seamless integration of information and improve implementation of technology solutions. CSIO Certification is available to member insurance companies and vendors. eDocs is the first business activity available for certification, with plans to expand the program to cover other activities.

“The purpose of the CSIO Certification program is ultimately to help brokers serve their customers as efficiently as possible,” says Catherine Smola, President & CEO of CSIO. “We applaud Peace Hills on obtaining CSIO Certification for eDocs and demonstrating its commitment to delivering customer excellence through efficiencies such as eDocs.”

Since its launch, the CSIO eDocs standard has seen a significant increase in adoption across the broker channel. To assist brokers in calculating the time and costs savings of eDocs, CSIO has developed an eDocs Savings Calculator. Available on its website, the calculator allows brokers to determine the daily, monthly and yearly time and costs savings gained through the adoption of eDocs.

Featuring a user-friendly interface, the eDocs Savings Calculator is available in both English and French.

Visit CSIO to learn more about the certification program.

About Centre for Study of Insurance Operations (CSIO)

CSIO is Canada’s industry association of property and casualty insurers, brokers and software providers. CSIO is committed to improving the efficiency and competitive position of the broker distribution channel by overseeing the development, implementation and maintenance of technology standards and solutions such as eDocs, Telematics and eSignatures. In addition, CSIO continues to maintain and operate the industry-owned EDI mail network service, CSIOnet. CSIO maintains offices in Toronto and Montreal. For more information, visit

About Peace Hills General Insurance Company

Peace Hills General Insurance Company is a licensed, general insurance company, which has been insuring Western Canadians since 1982. Committed to exceptional claims service, PHI is dedicated to providing courteous and efficient service. PHI employs over 190 employees who serve over 478 broker offices across British Columbia, Alberta, Saskatchewan, Manitoba, the Northwest Territories, Nunavut and Yukon Territory. For more information, visit

SOURCE: Centre for Study of Insurance Operations (CSIO)