Frank Cowan Company and Guidewire ClaimCenter give Canadian municipalities real-time claims information

Toronto, ON (June 5, 2014) – Frank Cowan Company launched Guidewire ClaimCenter® in 2013 as its new claims administrative system. ClaimCenter is a leading end-to-end claims management system available to claims departments today, with over 100 clients worldwide using the system.

After six months of stable use, the Company initiated a pilot project with a small group of select municipal clients who overwhelmingly welcomed Guidewire into their operations. With that pilot successfully complete, Frank Cowan Company is pleased to now offer all Ontario municipal clients access to ClaimCenter as part of their complimentary value added services program.

“Guidewire gives clients in depth real time information on all of their claims, whether open or closed. Now they can download and analyze information in a report format that makes sense for their particular needs. Notes and financials are available in real time and that is very useful when heading into a council meeting,” says Derek Sarluis, VP, Claims, Frank Cowan Company.

Long standing clients will particularly enjoy that the Company’s claims history extends over 15 years. This level of detailed information is not often readily available for client access in this niche insurance sector.

“Frank Cowan Company is continuously striving to make it easier for our clients to work with us. Our goal is to implement systems that help us respond quicker with greater efficiency and accuracy. Guidewire ClaimCenter is a state of the art system that helps us achieve this end. Best of all, we offer it at no additional charge to our clients,” says Larry Ryan, President, Frank Cowan Company.

While this release is limited to clients in Ontario at the current time, future plans to expand access across Canada are in development.

About Frank Cowan Company

Frank Cowan Company is a Canadian leader in providing specialized insurance programs, including risk management and claims services for municipalities and public service, healthcare, education, community, children’s and social service organizations across Canada. Proven industry knowledge, gained through over 85 years of partnering with insurance companies and independent brokers, gives Frank Cowan Company the ability to effectively manage the necessary risk, advisory and claims services for both standard and complex issues.

Frank Cowan Company’s head office is located in Princeton, Ontario with a branch office in Cambridge, Ontario. Clients and broker partners receive support out of both locations. For additional information about Frank Cowan Company visit www.frankcowan.com. For risk management thought-leadership articles, checklists and tools visit excellence.frankcowan.com.

Source: Frank Cowan Company