Accident Support Services International opens Niagara Falls Collision Reporting Centre

Niagara Falls, ON (May 16, 2014) – The Niagara Regional Police Service and Accident Support Services International Ltd. (ASSI) facilitators of Collision Reporting to the insurance industry are pleased to announce the opening of the Niagara Falls Collision Reporting Centre at 1 p.m. on Tuesday, May 20 at 4343 Morrison Street, Niagara Falls, Ontario. This is the Niagara Region’s 2nd Collision Reporting Centre. The first Niagara Region CRC at 5 Lincoln St. West in Welland opened July of 2013 serving Welland and Pelham, in District 3.

The Niagara Falls Collision Reporting Centre will provide enhanced value to the public in Niagara Region in the reporting of vehicle collisions by providing a faster and safer response to property damage collisions. In addition, this Centre will also help free up more officer time that can be re-allocated to other investigations and crime and accident prevention initiatives. The CRCs are funded entirely by supporting insurers so there is no cost to the Police Service or local taxpayers.

The new Niagara Falls Collision Reporting Centre is located at 4343 Morrison Street, Niagara Falls.

The hours of operation are from 10 a.m. to 6 p.m. Monday through Friday, and from 10 a.m. to 4 p.m. on Saturday.

Collisions eligible for reporting at the Centre are property damage collisions where there are no injuries and no criminal offences involved. Police will continue to investigate collisions at the scene that involve injuries, suspected criminal activity or damage to private property.

In cases where a collision occurs and vehicles are moveable, citizens will be directed to drive to the Centre to complete their report. In cases where vehicles are not moveable, tow trucks will be dispatched to the scene to clear the vehicles and transport parties involved to the CRC. Upon arrival at the centre, citizens are greeted by a member of the Accident Support Services staff who provides assistance to complete the police report, applies the ‘damage reported to police’ sticker, photographs the damage to the vehicle, and offers the customer the opportunity to contact their family, broker or insurance company directly from the Centre. The citizen is provided with a one-stop service opportunity for all of their reporting needs. Completed police reports will be reviewed by police on site for accuracy and issuing of violation tickets if warranted.

About Accident Support Services International

Accident Support Services International Ltd. is the private enterprise element of a partnership between Police, Insurance Companies and private enterprise. ASSI currently operates 28 Collision Reporting Centres in Ontario, and 2 in Alberta. 28 additional jurisdictions utilize ASSI’s CROMS program as their electronic collision and records management database. For more information on ASSI, please visit

Source: Accident Support Services International Ltd.