Refreshed website is designed for customized experience across all platforms
Toronto, ON (May 14, 2014) – Aviva Canada, one of the country’s leading providers of home, auto, recreational vehicle, group and business insurance, has announced the re-launch of AvivaCanada.com. The new website includes a number of enhanced features designed to serve both customers and brokers better.
“We continue to examine how we meet the needs of our customers and broker partners,” states Debora Hendrickson, Senior Vice President of Customer and Marketing at Aviva Canada. “Our enhanced website design engages all of our audiences, on many aspects of the insurance business, like never before.”
As customers and brokers access AvivaCanada.com in many different ways, the entire website now features a responsive design, optimized for mobile, tablet and desktop viewing. Content on AvivaCanada.com will also be presented to the website viewer based on their location, making the site experience more tailored to their needs.
The site features a new more streamlined and simple quoting process allowing customers to connect with brokers and receive quotes immediately – 24 hours a day.
The new AvivaCanada.com also features full social media integration throughout the website. With one of the Canadian insurance industry’s strongest social media footprints, all components of Aviva Canada’s social channels will be featured in the new site, including our corporate and Aviva Community Fund Twitter and Facebook feeds, as well as our YouTube and LinkedIn content.
The new Customer Corner section will focus on supporting customers with valuable information and resources such as our blog, containing helpful safety and property protection tips; Catastrophe Support, where customers in an adversely affected area can turn for tips and how they can access support; Claims Support, where we make it simple for customers to connect with us to make a claim; a Fraud Prevention section that alerts consumers to potential fraud and how we are taking action against this costly crime; and a section that outlines how we are supporting our communities.
Our new Broker Advantage section makes it easier to find and connect with the best brokers in a customer’s community. This page also serves up benefits and value propositions for why a customer should choose a broker.
“We’re excited to be presenting this interactive platform and want AvivaCanada.com to be a must visit destination for insurance needs and information,” Hendrickson continued.
About Aviva Canada
Aviva Canada is one of the leading Property and Casualty insurance groups in Canada providing home, automobile, recreational vehicle, group and business insurance to more than three million customers. The Company is a wholly-owned subsidiary of UK-based Aviva plc and has more than 3,000 employees, 25 locations and 1,700 independent broker partners. Aviva Canada and its employees invest in positive change including through the Aviva Community Fund and Eva’s Initiatives, its partner in Aviva’s global Street to School program to help homeless and other at-risk youth reach their potential.
For more information visit AvivaCanada.com.
Source: Aviva Canada