The Guarantee introduces a CSIO XML eDocs Solution

Toronto, ON (Mar. 13, 2014) – The Guarantee Company of North America has once again partnered with Brovada Technologies to launch a new eDocs Solution for personal lines brokers. Designed to save brokers time by allowing for easy download of policy documents to a broker management system (BMS), eDocs will enable streamlined workflows and increase ease of doing business with The Guarantee.

Fully certified by the Centre for Study of Insurance Operations (CSIO), the eDocs solution gives brokers an automatic download of electronic policy documents from The Guarantee’s Policy Administration System. eDocs is available for use with most supported broker management systems (BMS) including TAM (Applied system), SigXP (Keal Technology), The Broker Workstation (CSSI) and Powerbroker (Zycomp Systems).

“The Guarantee is proud to provide this solution to our personal lines brokers and be among the first carriers to get CSIO certification for supported broker management systems,” said Alister Campbell, CEO, The Guarantee. “It’s our mission to continuously find ways to increase efficiency and improve our broker partners’ experience.”

“Working through the eDocs certification process with both The Guarantee and CSIO has been tremendously valuable. The commitment and drive to become not just ‘standards-based’ but ‘standards-certified’ is a demonstration of the dedication to excellence and discipline that we as an industry need to strive for,” said Charles Samolczyk, Senior Vice President of Sales and Marketing at Brovada.

“We applaud The Guarantee on being one of the first carriers to receive CSIO Certification for eDocs,” said Catherine Smola, President & CEO of CSIO. “The Guarantee’s participation in the certification process signifies its continued commitment to delivering efficient and seamless workflows for the broker channel, making it easy to do business with them.”

eDocs is available to personal lines brokers in Ontario, and will be available in other provinces later this year. If you would like to contact The Guarantee about eDocs, please write to [email protected] project complements The Guarantee’s other solutions built by Brovada. Single-sign-on and policy, billing, and claims inquiry solutions were announced in June 2012, and GLink, The Guarantee’s broker connectivity tool, was launched in October 2013.

About the Guarantee

The Guarantee Company of North America is a leader in specialty insurance within the North American marketplace. We offer in-depth knowledge and expertise in niche segments, including the construction industry, corporate programs and customized personal insurance. For more information visit

About Brovada

Brovada is a software provider specializing in business process integration, system conversions, legacy system integrations, and broker connectivity. Brovada has extensive knowledge of the standards within the insurance sector. Its expertise is often sought by leading insurers to expedite the transition of data between systems. Brovada’s products result in substantial ROI for existing systems by harnessing their existing business logic and by supplementing them with needed functionality in a cost effective manner. Brovada has offices in Toronto, Moncton and Saint John, NB. For more information, visit

About Centre for Study of Insurance Operations (CSIO)

CSIO is Canada’s national standards association of property and casualty insurers, brokers and software providers. For over thirty years, CSIO has been committed to improving the efficiency and competitive position of the broker distribution channel by overseeing the development, implementation and maintenance of industry standards in the areas of XML, EDI and forms. In addition, CSIO continues to maintain and operate the industry-owned EDI mail network service, CSIOnet. CSIO maintains offices in Toronto and Montreal. For more information, visit

SOURCE: The Guarantee Company of North America