Accident Support Services International opens Kawartha Lakes Collision Reporting Centre

Kawartha Lakes, ON (Oct. 11, 2013) – The City of Kawartha Lakes Police Service, the Kawartha Lakes Detachment of the Ontario Provincial Police and Accident Support Services International Ltd., facilitators of collision reporting to the insurance industry, are pleased to announce the opening of the Kawartha Lakes Collision Reporting Centre at 1:30 p.m. on Tuesday, October 15, 2013 at 6 Victoria Avenue North in Lindsay, Ontario.

The Kawartha Lakes Collision Reporting Centre will provide enhanced value to the public in the reporting of vehicle collisions by providing a faster and safer response to property damage collisions. In addition, the Centre will also help free up officer time that can be re-allocated to other investigations and crime and accident prevention initiatives.

The CRCs are funded entirely by supporting insurers so there is no cost to the Police Service or local taxpayers.

John Hagarty, Chief of Police for the City of Kawartha Lakes Police Service states that, “The establishment of a Collision Reporting Centre is another excellent example of working in partnership with the OPP, where separately we would not be able to provide this service. The City of Kawartha Lakes Police Services Board recently consulted with our community in looking at the nature and level of the future services required by the community we serve, and the potential costs for the delivery of this service to those who will receive it, this initiative is one of the outcomes of the consultation process allowing us to maintain current services, while enhancing their delivery.”

“Kawartha Lakes OPP is pleased to partner with the Kawartha Lakes Police Service, Accident Support Services International and the City of Kawartha Lakes to pilot this Collision Reporting Centre. The intent of establishing this Collision Reporting Centre is to provide greater convenience for motorists as they will no longer have to wait for an officer to attend minor collisions. At the same time it will free up officers to focus on higher community priorities thereby enhancing public safety and police efficiency “, added Inspector Rob Shaw, City of Kawartha Lakes OPP Detachment.

The Kawartha Lakes Collision Reporting Centre is located at 6 Victoria Avenue North, Lindsay.

The hours of operation are from 10 a.m. to 6 p.m. Monday through Friday.

Collisions eligible for reporting at the Centre are property damage collisions where there are no injuries and no criminal offences involved. Police will continue to investigate collisions at the scene that involve injuries, suspected criminal activity or damage to private property.

In cases where a collision occurs and vehicles are moveable, citizens will be directed to drive to the Centre to complete their report. In cases where vehicles are not moveable, tow trucks will be dispatched to the scene to clear the vehicles and transport parties involved to the CRC. Upon arrival at the centre, citizens are greeted by a member of the Accident Support Services staff who provides assistance to complete the police report, applies the ‘damage reported to police’ sticker, photographs the damage to the vehicle, and offers the customer the opportunity to contact their family, broker or insurance company directly from the Centre. The citizen is provided with a one-stop service opportunity for all of their reporting needs. Completed police reports will be reviewed by police on site for accuracy and issuing of violation tickets if warranted.

About Accident Support Services International

Accident Support Services International Ltd. is the private enterprise element of a partnership between Police, Insurance Companies and private enterprise. ASSI currently operates 27 Collision Reporting Centres in Ontario, and 2 in Alberta. 31 additional jurisdictions utilize ASSI’s CROMS program as their electronic collision and records management database. For more information on ASSI, please visit

Source: Accident Support Services International Ltd.