Powered by AudaNet platform, new mobile offerings deliver new levels of operational efficiency and vehicle owner satisfaction
San Diego, Calif. (Oct. 7, 2013) – AudaExplore™, a leading provider of automotive claims, underwriting, information and parts solutions to insurance carriers, repair facilities, government agencies and additional markets, has introduced GoTime™, a new line of driver-focused mobile solutions that streamline and accelerate a range of partial and total loss claims and repair processes while driving an improved and optimized vehicle owner experience.
“There’s a perfect storm of change hitting the market – from a new generation of vehicle owners, to the pervasiveness of mobile devices to newly available self-service offerings that enable new ways of engaging vehicle owners never before possible until now,” said Neal Lowell, AudaExplore’s vice president of product management and innovation. “Our GoTime line of mobile solutions empowers insurers and repair facilities to address these market dynamics head on, with features that take business efficiencies and the vehicle owner experience to the next level.”
The GoTime family of mobile solutions is powered by AudaNet™, AudaExplore’s global, intelligent, next-generation claims and collision repair platform.
GoTime Product Highlights:
- GoTime Autosource drives immediate accuracy and quicker performance for insurance staff and independent appraisers. It is the only smart phone app with advanced vehicle identification, one-thumb conditioning, and the market-driven valuations of Autosource, AudaExplore’s industry-leading valuation service. The intuitive design of GoTime Autosource empowers appraisers to easily complete comprehensive vehicle-side inspections.
- GoTime Repair is designed to enable peak performance for collision repair facilities through better repair tracking and shop management. By combining the power of AudaExplore’s AutoFocus™ body shop management system (BMS) with AudaExplore’s AutoWatch® collision repair tracking software on smart mobile devices, users can quickly and easily optimize operations, reduce cycle times and maximize customer communications.
- GoTime Appraiser is an all-in-one mobile solution that enables appraisers to efficiently and effectively manage appraisal appointments and vehicle repairs while providing vehicle owners with an optimized customer experience. Going beyond just photos, GoTime Appraiser features drag-and-drop schedule updates, integrated turn-by-turn directions, single-click customer communications, AudaExplore’s patent-pending vehicle photo guides, and location-specific repair statuses and alarms. All of these capabilities converge to give appraisers a one-stop solution for managing the complete appraisal and repair customer experience.
“With the mobile technology age comes new ways of increasing the efficiency and productivity of appraisers and collision repair experts in the field, as well as delivering immediate and optimal communications to vehicle owners,” added Lowell. “We are fanatical about providing our customers’ customers with the best experience possible and are proud to bring the first three GoTime solutions to market, building upon our commitment to delivering continuous innovation and integrated intelligence for the automobile claims market.”
AudaExplore is a leading provider of automotive claims, underwriting, information and parts solutions to insurance carriers, repair facilities, government agencies and more. AudaExplore is a business unit of Solera Holdings, Inc., the leading global claims solutions provider. Solera provides global information solutions that help customers automate their processes; manage millions of claims each year, and resolve billions of dollars in claims settlements efficiently and effectively. As part of the Solera group of companies, the AudaExplore, AUTOonline, Market Scan, Sidexa, Informex, Inpart, ABZ, Hollander, HPI and IMS businesses all draw upon Solera’s unique global experience to develop and deliver the latest technologies, market intelligence and best practices on a local level. For more information about AudaExplore, please visit our website at www.audaexplore.com.