RSA expands availability of electronic document download using CSIO XML standards

EZ-Docs via EDI now available for all major broker systems

Toronto, ON (Jul. 19, 2013) – Leading property and casualty insurer RSA has added Applied Systems’ TAM to the list of broker systems compatible with their electronic document delivery, opening the door to greater efficiency and streamlined workflows for almost all their brokers.

Last summer RSA announced transmission of policy documents using CSIO XML standards to brokers using PowerBroker, sigXP, and The Broker’s Workstation systems. Now brokers using TAM (v.12) will also be able to receive copies of eligible policy documents daily via CSIOnet, for attachment in their system without manual intervention.

“RSA is committed to continuous investment in our broker partners, and ease of doing business is a significant part of this,” said Donna Ince, Senior Vice President, Personal and Commercial Insurance, RSA. “We’re extremely pleased to share that EZ-Docs via EDI is now available for all major broker systems – it’s a major step forward in our ongoing journey of improving broker efficiency.”

“Applied Systems continues to deliver technology innovation and work with RSA and other leading insurance carriers to advance the business of insurance,” said Jeff Purdy, senior vice president and general manager, Applied Systems Canada. “The adoption of the CSIO XML eDoc standard for real-time information exchange is a significant technology advancement that benefits the insurance industry as a whole.”

RSA offers extensive online resources and training about EZ-Docs as well as individual support for brokers adopting paperless workflows.

“eDocs will benefit both Insurers and brokers, with dramatic new efficiencies, real cost savings and more consistent documentation,” said Brenda Rose, Vice President and Partner, FCA Insurance Brokers. “When we all work better and smarter, consumers will win!”

About RSA

With a 300 year heritage, RSA is one of the world’s leading multinational quoted insurance groups. RSA has major operations in the UK, Scandinavia, Canada, Ireland, Asia and the Middle East, Latin America and Central and Eastern Europe and has the capability to write business in around 150 countries. Focusing on general insurance, RSA has around 23,000 employees and, in 2012, its net written premiums were £8.4 billion.

About RSA Canada

RSA Canada includes Roins Financial Services Limited, Royal & Sun Alliance Insurance Company of Canada, Quebec Assurance Company, Johnson Inc., Western Assurance Company, Ascentus Insurance Ltd., Canadian Northern Shield Insurance Company, RSA Travel Insurance Inc./Assurance Voyage RSA inc., L’Union Canadienne, Compagnie d’assurances, and is part of the RSA group of companies headed by RSA Insurance Group plc. RSA Canada employs approximately 4,200 people and is represented by a large network of brokers across the country. In 2012, the Canadian Group wrote $2.8bn in direct premiums with assets exceeding $7.6 billion. RSA is a trade name of Royal & Sun Alliance Insurance Company of Canada. “RSA” and the RSA logo are trademarks used under license from RSA Insurance Group plc. Visit for more information.


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