Economical Insurance rolls out eDocs nationally after pilot success

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Waterloo, ON. (Jul. 4, 2013) – Economical Insurance has made eDocs an option for its broker partners across Canada using the following broker management systems (BMS): Deltek, Epic, Power Broker, sigXP, The Agency Manager (TAM), and The Broker’s Workstation (TBW).

“Our brokers can now choose to receive electronic copies in the CSIO XML format of their personal auto, personal property and individually rated commercial auto broker declarations in their daily download from Economical Insurance®, Economical SelectTM, Assurance EconomicalMD, Perth Insurance® and Western General®,” said Jorge Arruda, Economical’s senior vice-president, sales, distribution and underwriting operations.

“eDocs is a huge time and energy saver for our broker partners,” added Arruda. “Automatically pushing electronic policy declaration pages to our brokers is a much more efficient and streamlined process for our brokers than the alternative, which was to pull them from our system. There are fewer touches required to get documents into their broker management system where the critical information is readily available to all staff in the broker’s operations. Brokers who elect to turn on the eDocs option will no longer receive print copies of documents they will receive electronically, which helps keep the trees standing.”

Prior to rolling out its eDocs solution, Economical conducted a pilot with eight broker partners during which the functionality of its solution was trialed in end-to-end testing. Validating the solution in a real-world production setting was a prudent step towards ensuring it functioned as expected on rollout.

“We are particularly grateful to the BMS vendors and to the brokers who participated in our pilot implementation,” said Arruda. “Their feedback was critical in the testing process, which went a long way in preparing our eDocs solution to deliver on expectations. “Our eDocs solution will be delivered by our dedicated team of broker solutions specialists who work closely with our broker partners and know their workflow needs and system requirements. Their knowledge of broker workflows and systems will ensure a seamless integration of the eDocs solution into their workflow.”

About Economical Insurance

Founded in 1871, Economical Insurance is one of Canada’s leading property and casualty insurers, with more than C$1.8 billion in premiums and more than C$4.7 billion in assets. Based in Waterloo, this Canadian-owned and operated group services the insurance needs of more than one million customers through 17 branches and service offices across the country. In 2010, Economical announced its decision to become the first federally-regulated mutual property and casualty insurance company to demutualize. Economical Insurance conducts business under the following brands: Economical Insurance, Economical, Western General, Economical Select, Perth Insurance, Family Insurance Solutions, Federation Insurance and Economical Financial. Visit for more information.

SOURCE: Economical Insurance