MagMutual upgrades with OneShield Dragon policy management suite

Marlborough, MA (Mar. 26, 2013) – OneShield, Inc., a global provider of flexible, enterprise-class and content-rich policy and billing core systems for property/casualty insurers, is pleased to announce that MagMutual, one of the nation’s leading medical professional liability insurers, has chosen the full suite of OneShield Dragon, including policy, rating, billing and business intelligence, to support the company’s future growth strategy.

“Our goal at MagMutual is to be the definitive physician and hospital insurer of choice in the markets we serve,” said Kirby Sims, Vice President, Information Technology, MagMutual. “The OneShield Dragon suite of products will be a foundational cornerstone in achieving this goal. Dragon provides an exceptional transaction processing engine, workflow, and an open architecture that will enable MagMutual to deliver market-leading services and products. The fully-integrated billing and business intelligence (BI) components provide even more value to our internal and external customers. The enhanced efficiencies and services that Dragon provides support the core principles of our current and future physician and hospital policyholders.”

OneShield Dragon will support MagMutual’s three major lines of business—medical malpractice, hospital and workers’ compensation – with:

  • Dragon’s robust rating engine to provide better service through responsive premium options for clearer product and coverage choices;
  • Dragon’s configurable workflow engine which allows for consolidation of multiple processing systems and the complex integrations surrounding these systems; and
  • Dragon’s open architecture to enable seamless integration with supporting systems, such as customer relationship management (CRM) giving them more access to better information and services for the insured.

Dragon also provides robust self-service options for the insured as well as supporting agents.

“We are honored to have MagMutual join OneShield’s growing customer base,” said Liza Smith, Senior Vice President, Sales and Marketing, OneShield. “More and more companies are looking to work with partners that have proven technology and successful implementation records to ensure they realize project goals and growth objectives.”

OneShield Dragon includes Dragon Policy, Dragon Billing, Dragon Rating and Dragon Intelligence and is a proven industry solution in production across a combined 44 commercial, personal and specialty lines of business.

About MagMutual

MagMutual provides medical professional liability (malpractice) insurance in Alabama, Arkansas, Florida, Georgia, Kentucky, North Carolina, South Carolina, Tennessee and Virginia. Founded in 1982 by physicians and led by a physician Board of Directors, MagMutual is one of the largest medical liability insurers in the U.S., with offices throughout the Southeast. The company is rated A (Excellent) by A.M. Best. Visit for more information. Insurance products and services are issued and underwritten by MAG Mutual Insurance Company and its affiliates. Visit for more information.

About OneShield

OneShield delivers flexible, enterprise-class policy management, billing, rating, product configuration and business intelligence/analytic solutions to the global P&C/General Insurance industry. Based on an open, tool-based architecture, OneShield Dragon® provides companies with the ability to streamline product creation, management, underwriting and distribution. With Dragon, P&C/General insurers gain a competitive advantage that helps them improve operations and profitability while meeting increasing customer and market demands. OneShield Dragon® is a proven industry solution in production across a combined 44 commercial, personal and specialty lines of business. OneShield develops innovative technology to better serve the needs of the industry and more importantly, their customers. OneShield is headquartered in Marlborough, MA and has an office in Gurgaon, India. Visit to learn more.

SOURCE: OneShield