Princeton, ON (Feb. 28, 2013) – Microdea, a software company headquartered in Richmond Hill, Ont., has implemented its Synergize Electronic Document Management and Workflow Solution in the underwriting department at Frank Cowan Company.
The Synergize Solution at Frank Cowan Company stores scanned images of claims and underwriting documents in the secure Synergize Document Repository, providing staff with shared real-time access to the files through the easy to use Synergize User Interface. Automated workflow routes the documents through predefined processes to the appropriate personnel, to improve processing efficiency and enable timely responses to customer inquiries.
“The Synergize product fits well into our application architecture. We have been able to convert existing documents in a highly automated fashion and populate several indexing fields directly from our production systems”, states Patrick Vice, Director, IT, Frank Cowan Company.
Frank Cowan Company has been familiar with the benefits Synergize delivers for quite some time. In 2004, Microdea implemented Synergize at the affiliated Cowan Insurance Brokers, where Synergize has provided significant cost savings, improved employee efficiencies, and increased customer satisfaction.
About Frank Cowan Company
Frank Cowan Company is a leader in providing specialized insurance and risk management solutions for organizations in the municipal, healthcare, education, and community and social service sectors. For more information visit www.frankcowan.com or call toll free: 1-800-265-4000.
Since 1995, Microdea has been assisting Insurance Companies to cost-effectively automate paper-intensive business processes, minimize document processing time and reduce organizational costs. Microdea is the developer of the secure, reliable and scalable Synergize™ Electronic Document Management and Workflow Solution. All the workflows and operational processes of the Synergize Solution have been refined and developed to enable quick deployment, high user acceptance and excellent return on investment. For more information visit www.microdea.com, email [email protected] or call 905-881-6071 ext. 258.