Leading insurer continues to use Audatex integrated claims management solution to maximize efficiencies and improve customer satisfaction
Toronto, ON (Feb. 20, 2013) – Audatex Canada ULC, a wholly owned subsidiary of Solera Holdings, Inc., the leading global claims solutions provider serving the automotive industry, today announced the renewal of its long-term strategic partnership with Aviva Canada, one of the nation’s leading property and casualty insurers.
The multi-year agreement calls for Audatex Canada to continue to provide Aviva Canada with industry’s foremost end-to-end claims processing suite of software to manage claims efficiencies. “Achieving better business efficiencies will enable us to strengthen relationships with consumers and continue to provide the best customer experience,” said Greg Dunn, Executive Vice President of Claims for Aviva Canada.
“We greatly value our partnership with Aviva Canada. Extending this important relationship aligns to our mutual goals of optimizing the customer experience for millions of Canadians by improving business processes through more efficient and cost-effective means that meet or exceed industry best practices,” said Anthony Giagnacovo, Managing Director, Audatex Canada. “The Audatex platform provides a truly integrated claims process that can lower overall transaction costs, condenses cycle times, and delivers the analytics businesses need today to optimize their operations. We look forward to further supporting Aviva Canada with our industry-leading, intelligence-based automotive claims solutions to deliver better value for consumers.”
About Audatex Canada
Audatex Canada ULC is a wholly owned subsidiary of Solera Holdings, Inc. Solera is the leading global claims solutions provider serving the automotive industry. The Audatex brand is active today across six continents, providing world-class claims solutions that help customers automate their processes; managing millions of claims each year efficiently and effectively, and resolving billions of dollars in claims settlements. Beyond a leading presence in automotive claims, our growing footprint also extends into the property, automotive related financial services and medical claims solutions markets. As part of the Solera group of companies, Audatex draws on unique global experience to develop and deliver the latest technologies, market intelligence and best practices at a local level. For more information, please visit our website at www.audatex.ca.
About Aviva Canada
Aviva Canada is one of the leading Property and Casualty insurance groups in Canada providing home, automobile, recreational vehicle, group and business insurance to more than three million customers. A wholly-owned subsidiary of UK-based Aviva plc, the company has more than 3,000 employees, 25 locations and 1,700 independent broker partners. Aviva Canada and its employees invest in positive change including through the Aviva Community Fund and Eva’s Initiatives, its partner in Aviva’s global Street to School program to help homeless and other at-risk youth reach their potential. For more information visit AvivaCanada.com.
Source: Audatex Canada ULC