West Bend picks RC Inspection from Risk Control Technologies

West Bend Mutual Insurance Company – The Silver Lining® – Selects RC Inspection from Risk Control Technologies to support goal of increasing effectiveness and efficiency of loss control operations

Toronto, ON (Jan. 28, 2013) – Risk Control Technologies Inc., the industry-leading provider of loss control software solutions for insurers, today announced that West Bend Mutual Insurance Company (“West Bend”) has selected the RC Inspection software solution to streamline its loss prevention operations. West Bend is a large, Midwest-based property/casualty insurer, specializing in home, auto, business, and specialty insurance, with more than $700 million in annual direct written premium.

“When we identified the need for a system to help enhance the consistency and efficiency of our loss prevention processes, we weren’t sure if there was a solution out there to support this. When we found RC Inspection, it was exactly what we were looking for from a functionality perspective, with the added benefits of being very flexible and configurable to adapt to our needs as they change over time,” said Chuck Henry, Loss Prevention Manager of West Bend.

RC Inspection is a complete end-to-end loss control management system which will allow West Bend to:

  • Automate its loss prevention survey processes to reduce manual tasks.
  • Improve the quality and consistency of survey reports delivered to key stakeholders.
  • More effectively track and follow-up on outstanding recommendations which affect risk profiles.
  • Provide its underwriting team with high quality, timely data in support of decision-making.
  • Eliminate paper loss control files.
  • Enhance data-mining and reporting around loss control data.
  • Equip field loss prevention team with tablet devices to increase overall productivity.

One of the phases of the implementation of RC Inspection at West Bend will involve the deployment of tablet devices to the field staff, which will be loaded with the RC Inspection field application for field data collection. This will allow the field staff to collect risk data, photos, recommendations and diagrams in the field, even in locations without mobile broadband connections. Once data is collected in the field, it is then uploaded into a central database which allows underwriters to utilize the information in making underwriting decisions. This central data repository also offers data mining and reporting capabilities which have traditionally been unavailable in the paper-based loss control environment in which most insurers operate.

“We could not be more pleased to have been selected by West Bend for this project,” said David Da Costa of Risk Control Technologies. “Loss prevention plays a major role in their business and we look forward to working with their team to further strengthen these initiatives.”

About Risk Control Technologies Inc.

Risk Control Technologies Inc. uses leading-edge technology to simplify what are traditionally horribly onerous, paper-based processes in the insurance industry. Today, the loss control solution developed by Risk Control Technologies is used by leading insurers throughout North America. For more information, visit www.riskcontroltech.com.

About West Bend Mutual Insurance Company

West Bend Mutual Insurance Company, headquartered in West Bend, Wisconsin, provides property/casualty insurance products throughout the Midwest. The company offers a broad personal lines coverage package, a full range of commercial products and services, and insurance for specialty lines. West Bend employs more than 1,000 associates and is represented by approximately 1,200 independent insurance agencies throughout Wisconsin, Illinois, Iowa, Minnesota, Indiana, Ohio, Michigan, Missouri, Kansas, and Kentucky. The company has been rated A (Excellent) or better by A.M. Best since 1971 and is consistently ranked at the top of a nationwide ease-of-doing business survey. For more information, visit www.thesilverlining.com.

SOURCE: Risk Control Technologies