Aviva Canada continues vehicle glass replacement with Belron Canada

Vehicle glass management program renewal provides peace of mind and service excellence to customers and brokers

Toronto, ON (Dec. 4, 2012) – Aviva Canada, one of the country’s leading providers of home,
auto, recreational vehicle, group and business insurance, is pleased to announce that Belron
Canada, home to leading brands Speedy Glass, Apple Auto Glass, Lebeau Vitres d’autos and
DURO vitres d’autos, will continue as their preferred national vendor for vehicle glass replacement
and repair.

Extension of the partnership that started in 2006 ensures that Aviva Canada, along with their network
of over 1700 independent broker partners, will continue to provide superior vehicle glass replacement
service to their over three million customers. The service will be supported by Belron Canada’s more
than 350 service centres, 37 distribution/warehouses and over 360 mobile units.

Aviva Canada encourages all customers in need of vehicle glass replacement or repair to use the
services of a Belron Canada outlet, either through visiting one of their facilities or utilizing their mobile
service that will repair a customer’s vehicle at their home or office.

“We want the best products and service for our customers, and Belron Canada provides this”, said
Greg Dunn, Executive Vice President, Claims and Customer Service Operations for Aviva Canada.

“With its pan-Canadian network, strict safety standards, personalized service, latest technology and
complete training program, Belron Canada stands out from the rest.”

“Aviva’s broker partners and customers have come to expect a high-level of service,” said Serge
Laporte, Vice President, Sales, Marketing and Franchising at Belron Canada. “This will continue from
the start of a glass-replacement claim or repair to the moment the customer drives away satisfied.”

As always, Aviva Canada customers experiencing any type of vehicle damage can contact their
claims line at 1-866 MY AVIVA (692-8482).

About Belron Canada

Belron Canada is the country’s leader in vehicle glass repairs and replacements providing an
extensive network of service centres and unique mobile service to motorists from coast to coast. The
Montreal, Quebec-based company has more than 1,900 employees across Canada and is part of the
Belron Group that operates in over 30 countries, serving more than 11 million motorists each year. For more information visit www.belron.ca.

About Aviva Canada

Aviva Canada is one of the leading Property and Casualty insurance groups in Canada providing
home, automobile, recreational vehicle, group and business insurance to more than three million
customers. A wholly-owned subsidiary of UK-based Aviva plc, the company has more than 3,000
employees, 25 locations and 1,700 independent broker partners. Aviva Canada and its employees
invest in positive change including through the Aviva Community Fund and Eva’s Initiatives, its partner
in Aviva’s global Street to School program to help homeless and other at-risk youth reach their
potential. For more information visit AvivaCanada.com.