Canadian Teachers’ Employee Benefits Group selects FINEOS to deliver improved service to members
Dublin, Ireland (Nov. 9, 2012) – FINEOS Corporation, a market leading provider of claims management software, today announced that The Manitoba Teachers’ Society (MTS) has selected FINEOS to manage claims and payments arising from its Disability Benefits Plan, an insurance plan owned and operated for teachers in the province of Manitoba in Canada, since 1994. The Manitoba Teachers’ plan is designed to support members with medical and vocational rehabilitation if they become ill or injured, ensuring the earliest possible return to work and maximum quality of life.
FINEOS Claims will be used to manage all stages of the MTS claims and rehabilitation process from initial notification through vocational rehabilitation and payment for loss of earnings and medical expenses. It will automate complex payment processes, allowing MTS staff to focus on the high-value activities of managing the claimant’s recovery. The implementation of FINEOS Claims will be carried out by the MTS using the configurability capabilities within the solution. They will be supported with training and implementation support services from FINEOS.
Andy Beardsall, Information Technology Manager at MTS, welcomed the decision to select FINEOS. He said, “We looked at a number of solution options in order to deliver the best outcome for our members and in the end we felt FINEOS provided the best overall fit for us in terms of the capabilities it offered around managing disability claims and payments. Overall we see the solution adding tremendous benefit to our organization. Our team will be able to immediately retrieve information in a system that is configured to follow our claims processes. This will have a huge impact in two areas in particular – a) our people can spend more time on more value-add processes and tasks, and b) the result is that our members’ level of service and support will be improved considerably.”
Commenting on the new signing, FINEOS CEO, Michael Kelly said, “We are delighted to announce our fifth FINEOS customer within the Canadian Market. This partnership with The Manitoba Teachers’ Society is very exciting as they will be implementing many of our most recent features. In addition, they will be performing the majority of the solution implementation themselves, with training and support provided by FINEOS, which further demonstrates the ‘out of the box’ nature of our solution. This underpins why FINEOS Claims is the solution of choice for Life and Disability insurance.”
FINEOS is a leading provider of claims software. Insurers turn to our claims management software to achieve superior processing, and we deliver. We give insurers smart, efficient claims management software day in, day out, today, and tomorrow. We enable claims professionals to better collaborate, to better achieve consistency and transparency across their claims organizations. FINEOS Claims, an end-to-end, modern claims solution, serves carriers worldwide. Global claims software that’s reliable, open, and agile – That’s what makes FINEOS unique. www.fineos.com
FINEOS Claims is a complete lifecycle claims solution, delivering user effectiveness and optimized business outcomes. It supports industry best practice from first notice of loss to payment, recovery, and closure and helps organizations improve claims workflow processes while reducing expenses and increasing productivity.
The case management capabilities of FINEOS Claims enable claims handlers to be guided through the multi-dimensional process of dealing with all parties related to the claim. It informs and alerts claims supervisors and senior executives by providing vital claim operating information through real-time dashboards and regular information reports.
About the Manitoba Teachers’ Society
The Manitoba Teachers’ Society is the collective bargaining and professional development organization for all of Manitoba’s 15,000 public school teachers.
Founded in 1919, the Society provides assistance to local associations in collective bargaining, offers professional development workshops and lobbies government on legislation that affects education, students and teachers.
As well, MTS provides a range of wellness services including the Disability Benefits Plan and Educator Assistance Program.
It also provides publication services for teacher organizations such as Special Area Groups and publishes the teachers’ newsletter, the annual handbook, annual report and an extensive range of brochures and other handbooks.