Applied Systems TAM 12 Supports eDoc XML, Better Commercial Lines

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New version of most widely used agency management software provides enhanced commercial mid-market capabilities

University Park, Ill. (Nov. 8, 2012) – Insurance software company Applied Systems today announced the Nov. 9 general release of TAM® 12, the newest version of the most widely used agency and broker management software in the insurance industry.

Applied Systems said TAM 12 delivers enhanced capabilities for writing insurance policies in the commercial middle market. Among them are reverse alerts, which support real-time communication from agents to carriers, including attachments. For Canadian customers, it includes all-new capabilities for writing commercial lines policies.

TAM 12 supports the new Canadian eDoc XML standard from The Centre for Study of Insurance Operations (CSIO), which allows for electronic documents to be transmitted in broker downloads, yielding broker cost efficiencies and improving customer service and retention. It also provides an improved French user interface and help files.

“At Applied Systems, we are committed to innovation that will continue to drive the business of insurance,” said Applied Systems CEO Reid French. “Advancements in TAM remain core to our innovation focus. With the delivery of TAM 12, agents and brokers will benefit from further automation of their business operations, enabling them to increase profitability and enhance customer satisfaction.”

More agents and brokers utilize Applied TAM than any other agency management software in North America, French said. TAMOnline, the hosted version of TAM, eliminates the need and cost for agents and brokers to manage hardware, software upgrades and application security. TAMOnline also provides increased application access and flexibility to allow agencies to more effectively manage client and policy information, he added.

About Applied Systems

Applied Systems is a leading provider of software that powers the business of insurance. The company is recognized as a pioneer in agency management systems and data exchange between agencies, brokers, carriers and their clients. By automating the insurance lifecycle, Applied Systems software enables millions of people around the world to safeguard and protect what matters most. To learn more, please visit