Regional “Partner of the Year” for Europe, Middle East and Africa: E&Y
Regional “Partner of the Year” for Asia–Pacific: Tenzing
Regional “Partner of the Year” for the Americas: PwC
2012 Innovation Award Winners: Accident Fund, Hanover Insurance, Jewelers Mutual
Guidewire Software Names E&Y its 2012 Regional “Partner of the Year” for EMEA
Foster City, Calif. (Oct. 22, 2012) – Guidewire Software, Inc., a provider of flexible core system software to Property/Casualty (General) insurers, today announced that E&Y has been named the Guidewire PartnerConnect™ 2012 Partner of the Year for Europe, Middle East and Africa. This recognition highlights E&Y’s contributions to Guidewire’s business success – and the implementation successes of our mutual insurance customers across the EMEA region over the past year.
PartnerConnect, Guidewire’s global alliance program, supports the business transformation projects of General (non-life) insurers. This year E&Y is one of three partners being honored. Together, these 2012 Partners of the Year have led or assisted with 28 projects in the past year.
Growing numbers of General insurers in the EMEA region and globally are replacing their aging core systems with Guidewire InsuranceSuite™ solutions. Guidewire works with and relies on a trusted network of system integrator and regional consulting partners to help implement core system replacement projects, in collaboration with our mutual insurance customers. Trusted partners like E&Y are key to helping Guidewire meet the growing demand for qualified and dedicated resources to enable successful implementations.
As a 2012 PartnerConnect Partner of the Year, E&Y has demonstrated:
- Multiple implementation successes;
- Creation and growth of a focused Guidewire Center of Excellence with increasing numbers of trained and certified Guidewire resources; and
- Broad insurance industry experience and comprehensive subject matter knowledge.
“Guidewire is focused on delivering the best software and services to our Property/Casualty customers, and we are pleased to have E&Y on our partner team,” said John True, senior vice president, Field Operations, Guidewire Software. “We wish to acknowledge the dedication of all of our PartnerConnect alliance members and in particular E&Y, a partner since 2008, for their contributions to the success of our mutual customers across EMEA and for their commitment to Guidewire over the past year.”
Guidewire Software Names Tenzing its 2012 Regional “Partner of the Year” for Asia–Pacific
Guidewire Software, Inc., and Tenzing, a New Zealand based Management and Technology Consulting company, today announced that Tenzing has been named the Guidewire PartnerConnect™ 2012 Partner of the Year for Asia Pacific. This recognition highlights Tenzing’s contributions to Guidewire’s business success – and the implementation successes of our mutual insurance customers across the Asia Pacific region over the past year.
PartnerConnect, Guidewire’s global alliance program, supports the business transformation projects of General (non-life) insurers. This year Tenzing is one of three partners being honored. Together, these 2012 Partners of the Year have led or assisted with 28 projects in the past year.
Growing numbers of General insurers in the Asia Pacific region and globally are replacing their aging core systems with Guidewire InsuranceSuite™ solutions. Guidewire works with and relies on a trusted network of system integrator and regional consulting partners to help implement core system replacement projects, in collaboration with our mutual insurance customers. Trusted partners like Tenzing are key to helping Guidewire meet the growing demand for qualified and dedicated resources to enable successful implementations.
As a 2012 PartnerConnect Partner of the Year, Tenzing has demonstrated:
- Successful implementations, including Lumley Insurance;
- New implementations, including FMG which is in progress;
- Creation and growth of a focused Guidewire practice with increasing numbers of trained and certified Guidewire resources; and
- Broad insurance industry experience and comprehensive regional subject matter knowledge.
“Guidewire is focused on delivering the best software and services to our Property/Casualty customers, and we are pleased to have Tenzing on our partner team,” said, John True, senior vice president, Field Operations, Guidewire Software. “We wish to acknowledge the dedication of all of our PartnerConnect alliance members and in particular Tenzing, an alliance member since 2011, for its contributions to the success of our mutual customers across Asia Pacific and for its commitment to Guidewire over the past year.”
“We are honored to have received this award, and we extend our thanks to Guidewire for recognizing our efforts,” said Chris Day and Suri Bartlett, co-owners and joint managing directors, Tenzing. “For a number of years, we have worked closely with Guidewire to help our mutual customers implement their systems. From day one, we found the Guidewire team to be easy to work with due to their focus on helping customers achieve success through their core system replacement projects. With Tenzing’s expertise and the support of Guidewire, we look forward to continuing to enable the best possible results for our mutual customers.”
Guidewire Software Names PwC its 2012 Regional “Partner of the Year” for the Americas
Guidewire Software, Inc., today announced that PwC has been named the Guidewire PartnerConnect™ 2012 Partner of the Year for the Americas. This recognition highlights PwC’s contributions to Guidewire’s business success and the implementation successes of insurance customers across the Americas.
PartnerConnect, Guidewire’s global alliance program, supports the business transformation projects of P/C insurers. PwC is one of three entities being honored. Together, these 2012 Partners of the Year have led or assisted with 28 projects in the past year.
Growing numbers of P/C insurers in the Americas and globally are replacing their aging core systems with Guidewire InsuranceSuite™ solutions. Guidewire works with and relies on a trusted network of system integrator and regional consulting partners to help implement core system replacement projects, in collaboration with our mutual insurance customers. Trusted associates like PwC are key to helping Guidewire meet the growing demand for qualified and dedicated resources to enable successful implementations.
As a 2012 PartnerConnect Partner of the Year, PwC has demonstrated:
- Implementation successes at seven insurers;
- Creation and growth of a focused Guidewire Center of Excellence with increasing numbers of trained and certified Guidewire resources; and
- Broad insurance industry experience and comprehensive subject matter knowledge.
“Guidewire is focused on delivering the best software and services to our P/C customers, and we are pleased to have PwC on our team,” said John True, senior vice president, Field Operations, Guidewire Software. “We wish to acknowledge the dedication of all our PartnerConnect alliance members and in particular PwC, who since 2003, has contributed to the success of our mutual customers across the Americas, and for their commitment to Guidewire during the past year.”
“We are honored to receive this award, and we thank Guidewire for recognizing our efforts,” said Paul McDonnell, PwC’s US insurance advisory practice co-leader. “We are dedicated to delivering superior client value, driving efficiency and aiding in our mutual clients’ success from strategy to execution.”
Guidewire Software Congratulates 2012 Innovation Award Winners: Accident Fund, Hanover Insurance, and Jewelers Mutual
Innovation Awards go to those companies best demonstrating innovative and value added use of Guidewire InsuranceSuite™ products and business practices
Guidewire Software congratulates the winners of its 2012 Innovation Awards: Accident Fund Holdings, Inc., The Hanover Insurance Group, Inc., and Jewelers Mutual Insurance Company. Each winning company earned this recognition based on its innovative use or implementation of Guidewire’s underwriting and policy administration, claims management or billing system, resulting in key business value delivered to their respective organizations.
All Guidewire customers, whether in the process of implementing or extending their production-proven capabilities, were eligible for consideration. The awards were organized into three categories: Process Innovation, Product Innovation, and Service Innovation. For the first time, honorable mention winners were selected due to the high quality and volume of entries, and they include: the co-operators Group Ltd. (Process Innovation), LV= (Service Innovation), and Suncorp Group (Product Innovation). Winners were announced during Guidewire’s eighth annual user conference – Connections 2012. The recognized projects demonstrate Guidewire technology at work helping these insurers deliver insurance their way. The 2012 winners are:
Accident Fund Holdings, Inc. (Process Innovation) – Early warning system that helps drive injured workers to the right care at the right time
Accident Fund Holdings, Inc. (AFHI) implemented a cost containment program with a specific focus on using technology to optimize claim outcomes. Essential to the success of the program was the seamless integration of external data sources within ClaimCenter and the use of medical informatics to trigger activity-driven workflows.
Through custom configuration of ClaimCenter, AFHI operating companies can monitor the treatments and medical providers in near real-time. Claims adjusters are now able to identify experienced occupational medical providers and focus care when possible to ensure a timely and productive return to work for its injured workers. The final solution is an early warning system that helps drive injured workers to the right care at the right time.
Benefits of the program include early identification of high risk claims, improved policyholder satisfaction, and in some cases, a reduction in claim costs in excess of 20%. AFHI has been an in-production ClaimCenter customer since 2010.
The Hanover Insurance Group, Inc. (Product Innovation) – Rapid implementation of a new mobile claims adjuster tablet application and business process enhancement
The Hanover Insurance Group saw an opportunity to provide automation and technology to its Property Adjuster team but had a limited timeframe to prove value for an investment. The Hanover created a claims adjuster mobile application leveraging Guidewire’s Edge architecture. The framework provided the major components of a fully functional application. With minimal configuration, the HTML5-based web application was optimized for the iPad, integrated seamlessly with Hanover’s existing ClaimCenter application, and now provides valuable real-time functionality to this mobile user community.
Initially, The Hanover anticipated four to six months to build the system from design to production. By using Guidewire’s framework, the company’s technology team was able to integrate, customize, and implement an iPad application for its Property Adjuster team within 10 weeks, providing them with real-time, immediate access to insured information while adjusting a claim. With this solution, significant time improvement has been made in accessing claimant data, enabling quicker adjusting and closing of claims, which is creating value and benefitting The Hanover’s agents’ and insureds’ experience. The Hanover has been an in-production ClaimCenter customer since 2007 and an in-production BillingCenter customer since 2011.
Jewelers Mutual Insurance Company (Service Innovation) – Business transformation and eCommerce system integration extending Guidewire’s transactional capabilities to online points of sale
As part of a Business Transformation initiative that has completely redefined how Jewelers Mutual services its customers, the company implemented Guidewire InsuranceSuite™ and simultaneously rebranded its Personal Lines Insurance product. As part of the rebranding initiative, Jewelers Mutual created a new Personal Lines eCommerce platform based on its business strategies and input from its policyholders. Jewelers Mutual’s new eCommerce system enhanced its Personal Lines quote, application, policy change, renewal, billing and payment processes, which customers use to service their jewelry-insurance needs via the web.
By integrating the proven transactional capabilities in Guidewire PolicyCenter, BillingCenter and ClaimCenter with its new eCommerce system, Jewelers Mutual is now providing robust self-service and transactional capabilities to many online points of sale, where its insurance offerings are made right at the time jewelry items are being purchased. This has also resulted in the addition of many features that allow the company to provide more responsive service to customers leading to an improved customer experience. For example, automation of the Auto-Pay feature has increased ‘opt-ins’ to nearly 50% of all new business applications. Jewelers Mutual has been an in-production InsuranceSuite customer since 2012.
“On behalf of the entire Guidewire team, I congratulate this year’s Innovation Award winners (Accident Fund Holdings, The Hanover, and Jewelers Mutual) and honorable mentions (the co-operators, LV=, and Suncorp) for demonstrating a deep commitment to innovation and for their successful projects,” said Marcus Ryu, chief executive officer, Guidewire. “We are especially pleased to see Guidewire customers leveraging our technology to drive real benefits which include improved customer service and business processes that support their immediate and future strategic goals.”
About Guidewire PartnerConnect
Guidewire PartnerConnect members provide a wide range of services to the Property/Casualty (general) insurance community, including: business transformation consulting and strategy, and IT related services. To date, world-wide, Guidewire practices include 2,700 consultants, more than 1,200 of whom are functional and technical consultants certified on Guidewire products. PartnerConnect member benefits include: a close working relationship with the Guidewire team, senior executive sponsorship, training discounts, and Guidewire product strategy previews. For more information, visit PartnerConnect.
About Tenzing
Tenzing has a history of over 20 years of consulting expertise in New Zealand. Our name and ethos is linked to Sherpa Tenzing Norgay – we work collaboratively to assist and achieve the aspirations of our clients. Our unique blend of Management and Technology Consulting Services allows a one-stop shop for delivery of solutions to our insurance customers. Since 2007, Tenzing has provided Guidewire implementation services / resources and integration specialists to major insurers in NZ across the suite of Guidewire products. For more information, visit www.tenzing.co.nz.
About PwC
In Canada, PwC has more than 5,700 partners and staff in locations from St. John’s, Newfoundland to Vancouver, British Columbia.
Now celebrating more than 100 years of excellence in Canada, and with more than 5,700 partners and staff from coast to coast, PwC provides industry focused assurance, advisory and tax services for public, private and government clients. For more information, visit http://www.pwc.com/ca/en/.
About Guidewire Software
Guidewire Software is a provider of core system software to the global Property/Casualty (general) insurance industry. Designed to be flexible and scalable, Guidewire solutions give insurers the capability to deliver excellent service, increase market share and lower operating costs. Guidewire InsuranceSuite™, consisting of Guidewire PolicyCenter®, Guidewire ClaimCenter® and Guidewire BillingCenter® spans the key functional areas in insurance – underwriting and policy administration, claims management, and billing. Guidewire is headquartered in Foster City, California, with offices in Beijing, Dublin, Hong Kong, London, Munich, Paris, Sydney, Tokyo, and Toronto. For more information, please visit www.guidewire.com.
NOTE: Guidewire, Guidewire Software, Guidewire ClaimCenter, Guidewire PolicyCenter, Guidewire BillingCenter, Guidewire InsuranceSuite, Guidewire PartnerConnect, Deliver Insurance Your Way, and the Guidewire logo are trademarks or registered trademarks of Guidewire Software, Inc.
