June 2012, Techdecisions – As technology changes the way insurance carriers do business, companies are forced to adapt to those changes. But the technology is not the only thing changing; so too is the way carriers go about purchasing integrated solutions-particularly those core solutions that are so vital-and expensive-to buy.
Charlene Malonie, assistant vice president, solutions architecture for The Dominion of Canada General Insurance, takes pride in the fact she hired architects who had worked for software development companies before joining The Dominion. “I also was fortunate to find ones that had worked in insurance,” she says. “We recognized that our existing teams didn’t understand new technology or new architectures. They didn’t have the experience with product selection that we needed to dig into the questions.”
The Dominion selected the OneShield Dragon system for its policy administration system and Mitchel Maykel, senior marketing manager for OneShield explains that it was important for the carrier to rely on OneShield to help transition knowledge, and build up expertise within the carrier’s IT organization.
Greg Hillier, vice president, application delivery for The Dominion, believes consulting groups are leading the way initially for insurers in terms of pushing projects forward because they have expertise that most carriers don’t have.
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Originally published in the June 2012 issue of TechDecisions. Reprinted with permission.
For the past 12 years, OneShield has established a proven track record of delivering policy management, billing and rating solutions to the P&C insurance industry. Based on an open, tool-based architecture, OneShield Dragon® provides companies with the ability to streamline product creation, management, underwriting and distribution. OneShield develops innovative technology to better serve the needs of the industry and more importantly, their customers. With Dragon, P&C insurers gain a competitive advantage that helps them improve operations and profitability while meeting increasing customer and market demands. OneShield is headquartered in Westborough, MA and has offices in Glastonbury, CT and Gurgaon, India. Visit oneshield.com to learn more.