Applied Systems to Support Canadian eDocs

New CSIO XML Standard to Automate Broker Downloads

University Park, Ill. � April 25, 2012 � Applied Systems and the Insurance Brokers Association of Ontario (IBAO) today reaffirmed the company’s commitment to furthering standards in the Canadian insurance market with the adoption of the Centre for Studies in Insurance Operations (CSIO) eDoc XML standard, which will allow for electronic documents to be transmitted in broker downloads.

The new eDoc standard, driven by IBAO, will provide broker configuration for seamless routing and attachment, as well as custom broker workflows to provide access to all information required to service the client within the client file of the broker management system, streamlining cost efficiencies for the brokerage while improving customer service and retention.

“We applaud the leadership of IBAO in driving this important initiative, and we look forward to continuing to work with CSIO, brokers, carriers and the IBAO to ensure that the eDocs delivery effectively automates the workflows of brokers,” said Applied Systems CEO Reid French.

“IBAO is pleased to have the support of Applied Systems in advancing carrier-broker standards in the Canadian insurance market,” said Rick Orr, president of the IBAO. “We believe the introduction of the eDoc standard is an important step in driving efficiencies that create value for our independent brokers across Canada.”

Applied Systems will support the CSIO XML eDoc standards in the company’s next major release of TAM®, expected in the fourth quarter of 2012. In addition, Applied Systems has already begun work with carriers on implementing the delivery of eDocs into broker systems.

About Applied Systems

Applied Systems is a leading provider of software that powers the business of insurance. The company is recognized as a pioneer in agency management systems and data exchange between agencies, brokers, carriers and their clients. By automating the insurance lifecycle, Applied Systems software enables millions of people around the world to safeguard and protect what matters most. To learn more, please visit

About Insurance Brokers Association of Ontario (IBAO)

The Insurance Brokers Association of Ontario (IBAO) is a ‘not for profit’ association that represents and serves the interests of over 12,000 independent Property & Casualty Insurance Brokers in the Province of Ontario. For information about IBAO, visit