Microdea and Gore Mutual: Decade of Success

Cambridge, Ontario – Feb 2012 – Microdea, a software company based out of Richmond Hill, Ont., first partnered with Gore Mutual Insurance Company to implement Microdea�s Synergize Electronic Document Management and Workflow Solution in March 2001. Almost 11 years later, the functionality and scalability of Microdea�s Synergize Solution consistently enables Gore Mutual to provide excellent customer service to brokers and clients, maintain reliable automated business processes, access real-time information, ensure document security and reduce operating costs.

Going Paperless

Since implementing Synergize, Gore Mutual has been steadily progressing towards a completely paperless office. “We are completely paperless in our Underwriting and Claims functions today and continue to implement paperless workflows wherever feasible,” states Vicky Cole, Manager of Document Services.

Over the past decade, Gore Mutual and Microdea�s Synergize Solution have progressed and grown in stride. Synergize has the proven ability to address business needs as they evolve, thereby ensuring Gore Mutual will be able to continue reaping the benefits of electronic document management and workflow on a go-forward basis.

“Being able to change and knowing when to do so is the key to a successful business. I am proud to say that one of the best changes Gore Mutual has made is implementing electronic document management and having Microdea as our partner,” commented Vicky Cole, Document Services Manager at Gore Mutual.

To read the whole case study, click on the link Microdea and Gore Mutual: Decade of Success

About Gore Mutual Insurance Company

Gore Mutual has been in operation since 1839 and is the oldest federally licensed property and casualty insurer in Canada. The company�s headquarters are in Cambridge, Ontario, with regional offices in Cambridge and Vancouver, B.C. For more information visit: http://www.goremutual.ca or call toll free: 1-800-265-8600

About Microdea

Microdea is based in Richmond Hill, Ont., and since 1995 has been assisting Insurance Companies to cost-effectively automate paper-intensive business processes, minimize document processing time and reduce organizational costs. Microdea is the sole developer of the secure, reliable and scalable Synergize� Electronic Document Management and Workflow Solution. All the workflows and operational processes of the Synergize solution have been refined and developed to enable quick deployment, high user acceptance and excellent return on investment. For more information visit: http://www.microdea.com/ email: info@microdea.com or call: 905-881-6071 ext. 258