Hyland Software addresses how today’s insurance companies can improve customer service and process efficiency

CIO of the Canadian Automobile Association in South Central Ontario to share best practices on process automation

Event sponsored by Microsoft

TORONTO � April 7, 2011 � Customers expectations are increasing. Claims and underwriting processes are getting more complex. How can insurance companies continue to meet � and go beyond � customer and competitive demands?

Jay Woo, CIO from the Canadian Automobile Association in South Central Ontario (CAASCO), will be speaking on these topics at a free breakfast forum. Sponsored by Microsoft and Hyland Software, the details of the event are as follows:

Date: Thursday, April 21, 2011

Time: Registration begins at 8:30 a.m.; closing remarks end at 11:30 a.m.

Location: Microsoft’s MSN offices in downtown Toronto

222 Bay Street, Suite 1201 Toronto-Dominion Centre Toronto, ON M5K 1E7

The event is free, but advanced registration is required.

Register for the event, �Executive Breakfast: Serving the Modern Customer with Optimized Operations,� soon � spots are filling up quickly!

About the Hyland Software solution, OnBase

One of the world’s largest independent ECM software vendors, Hyland Software is the developer of OnBase. An award-winning suite of document and process management solutions, OnBase has a proven record of solving problems resulting from time consuming, costly and error plagued manual tasks. Available on-premises or as software as a service (SaaS), OnBase installs quickly, cost effectively and is designed to grow with organizations. Today, people at more than 9,500 organizations in 67 countries have the time to do the things that really add value thanks to OnBase. For these and other successes in its 20 year history, Hyland Software is a Leader in the Gartner Magic Quadrant for Enterprise Content Management, 2010. For more about how document management software is helping organizations to solve their operational problems, go to http://blog.hyland.com.