TORONTO (March 11, 2011) � John Sharoun, chief executive officer, Crawford & Company (Canada) Inc., is pleased to announce that Crawford has received an Insurance-Canada.ca Technology Award for its CMS Property ADVANTAGE software. This award recognizes organizations whose implementations of technology in the Canadian property and casualty and life insurance industries show the greatest positive impact on their business.
Crawford has long been committed to using cutting-edge technology, often developed in-house, to streamline its claims handling processes and improve client service. In 2010, the Company launched its newest technology, Crawford CMS Property ADVANTAGE, a software application that is deployed on a mobile platform and allows Crawford adjusters to complete site visits and reports right at the claim scene.
The application dramatically accelerates claim closing times, not only because it provides a mobile office for the adjuster, but also because it automates best practice claims handling processes. The software is now being used by hundreds of Crawford adjusters across Canada.
CMS Property ADVANTAGE was developed in-house by a project team of more than 80 individuals over a 20-month period from project initiation through application development to implementation, including hardware deployment and training.
�Technology is constantly evolving and Crawford is committed to not just keeping up with the changing landscape around us, but leading the way in finding new strategies to improve the claims handling process through technological innovation,� said Dale Avis, vice president, information technology and chief information officer for Crawford & Company (Canada) Inc. �We�re very proud that Insurance-Canada.ca has recognized our efforts with this prestigious award.�
Based in Atlanta, Ga., Crawford & Company is the world’s largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with an expansive global network serving clients in more than 70 countries. The Crawford System of Claims SolutionsSM offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers compensation claims and medical management, and legal settlement administration. The Company�s shares are traded on the NYSE under the symbols CRDA and CRDB.