Industrial Alliance Launches a New Extranet for Partners and Clients of its Group Savings and Retirement Plans

QUEBEC CITY, Oct. 29 2010 – Industrial Alliance Insurance and Financial Services Inc. is pleased to launch the second generation of its extranet, a secure website for plan members and sponsors of its group savings and retirement plans, as well as for its business partners. The new site’s flexibility and enhanced IT tools were designed to adapt to users’ growing expectations.

“The rapid evolution of web applications and the increasing expectations of clients for easy access cause us to constantly seek ways to improve our website,” said Lucie Lachance, Senior Director of Actuarial, Marketing and Administration Services for Group Pensions. “The new extranet gives our clients the most up-to-date tech tools for managing their savings and retirement plans.”

With its flexible technology, the improved version of the extranet can easily adapt to the diversity of Industrial Alliance’s new business needs. Continued growth of the Group Pensions sector means that the company has to respond to the needs of different clienteles.

Enhanced IT tools

To better serve user needs, many tools were added or replaced by updated, more effective versions. The newly improved extranet comprises:

  • The addition of new utilities such as customized sessions and changing of passwords online
  • A browsing method by menu, which is simpler and more instinctive for users
  • Better performance by the search engine

About Group Pensions

The Group Pensions sector offers a wide range of products and services adapted to the needs of pension plan members. In particular, it offers savings products such as defined contribution plans, defined benefit plans and institutional money management services, as well as disbursement products. It provides its plan members with a large choice of investment options, such as segregated funds and guaranteed interest investments. Thanks to regional offices across Canada, the Group Pensions sector is rapidly expanding, and sales of new group retirement plans grew from some $5 million 12 years ago to approximately $500 million today.

About Industrial Alliance

Founded in 1892, Industrial Alliance Insurance and Financial Services Inc. is a life and health insurance company that offers a wide range of life and health insurance products, savings and retirement plans, RRSPs, mutual and segregated funds, securities, auto and home insurance, mortgage loans and other financial products and services. The fourth largest life and health insurance company in Canada, Industrial Alliance is at the head of a large financial group, which has operations across the country, as well as in the United States. Industrial Alliance contributes to the financial wellbeing of over three million Canadians, employs more than 3,500 people and manages and administers some $60 billion in assets. Industrial Alliance stock is listed on the Toronto Stock Exchange under the ticker symbol IAG. Industrial Alliance is among the 100 largest public companies in Canada.