Cloud and SaaS at US Insurers: Experience and Expectations

Cloud offerings (including cloud-based software and platform offerings) and SaaS solutions are more than just the latest buzz. Large insurers are starting to invest in leveraging these noteworthy technologies (discussed at length in a companion Novarica report), and small to midsized insurers are following suit.

Though many carriers have yet to invest in these areas, a growing number are investing heavily in an effort to control current and future costs while achieving short-term benefits. Carriers that have invested are seeing real benefits, and those benefits-along with the latest estimates for current and planned usage of these technologies-are covered in this review of survey data from Novarica�s recent poll of insurance technology executives.

This report presents the results of an online survey conducted during October 2010 of 75 members of the Novarica Insurance Technology Research Council, a moderated knowledge-sharing community of senior insurance IT executives.

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