Symbility Inside Adjuster launches during the 2010 Property Loss and Research Bureau Claims Conference
TORONTO, ONTARIO–(Marketwire � March 22, 2010)Symbility Solutions, Inc., a wholly-owned subsidiary of Automated Benefits Corp. (TSX:V – AUT), is proud to announce the launch of its newest claims software solution, Symbility Inside Adjuster. Symbility Inside Adjuster will aid insurers in quickly estimating the scope of a loss during the first notice of loss (FNOL) without necessarily requiring escalation to field adjusting.
Symbility Inside Adjuster�s simple six step process visually guides users through collecting data from the insured ensuring that all loss data is captured while the insured�s retention of loss details is still current. Data is checked against the insurer�s pre-defined claim handling standards for deviations from best practices. Fulfillment of the claim may take the form of instant settlement or escalation to the field, dependent upon the insured�s mandates determining the complexity of the claim. As with all Symbility products, Symbility Inside Adjuster�s open architecture design allows the integration of claims data into the entire claims settlement process across multiple applications. FNOL information can connect into claims management systems, policy systems and billing systems, regardless of the platform being used.
With a continued focus on integrated claims technology and adapting to the ever-changing needs of its client base, Symbility Inside Adjuster was designed to connect disparate segments of the claims process and reduce settlement times. This breakthrough approach to settling simple losses at FNOL will aid insurers in their goal of shortening cycle times, improving customer service standards and overall, retaining customers.
“We are very proud of the Symbility Inside Adjuster application and its innovative, integrated concept,” states James Swayze, CEO, Symbility Solutions, Inc.. “Having successfully deployed this solution to insurers in the United Kingdom, I am confident of the effect it will have on the North American market as well. The launch of Symbility Inside Adjuster demonstrates our commitment to the continuous development of new technologies for the property and casualty industry.”
About Symbility Solutions
Symbility Solutions, based in Toronto, Ontario, automates property insurance claims through its two complementary components. Its award-winning mobile claims solution is an estimating tool that increases speed, efficiency and accuracy by allowing on-site claims processing. Symbility.NET is the collaborative workflow management tool that gives every claim participant real-time access to the claims they are working on. The Symbility solution gives users the mobility, speed and control they need to effectively and quickly move onto their next claim. For more information on Symbility Solutions, visit www.symbilitysolutions.com.