Toronto, November 13, 2009 — Accident Support Services Ltd., facilitators of collision reporting to police and the insurance industry, are pleased to announce that on November 16th, 2009 we will open a regional Collision Reporting Centre (CRC) in partnership with the Durham Regional Police Service (DRPS). There will be a Ribbon Cutting Ceremony with local dignitaries at 10 AM on November 24.
Accident Support Services has been operating a successful CRC in partnership with the DRPS servicing the Pickering/Ajax community of Durham Region for several years. The success of this original location has prompted an expansion to provide enhanced service to the citizens of Durham Region. This centralized location makes the reporting of non-injury collisions safe, easy and more convenient for motorists. It also frees up valuable time for police to attend higher priority calls. The new CRC has ample free parking, and will replace the Pickering location, which will be closing.
Rather than police attending the scene of their non-injury accident, citizens will exchange information, and will have up to 24 hours to report property damage-only collisions by towing or driving their vehicles to the CRC. Police will continue to attend collisions involving injury or death, alcohol, criminal activity (such as impaired driving), vehicles transporting dangerous goods or police vehicles.
The Durham Regional CRC will be located at 650 Rossland Road East, (across from Durham Region Headquarters) in Whitby. The hours of operation are from 7:00 a.m. to 9:00 p.m., Monday through Friday, and from 10:00 a.m. to 6:00 p.m. on weekends and holidays. Upon the citizens arrival at the centre, a trained professional staff member will help them complete the collision report, direct them to police personnel as needed, photograph the damage to the vehicle, and offer them the opportunity to contact their family, broker or insurance company directly – a one stop service opportunity.
Accident Support Services is under contract with the Barrie, London, Peterborough, North Bay, Owen Sound, Brantford, Belleville, Hamilton, Cornwall, Timmins, Sudbury, Sault Ste. Marie, Thunder Bay and Toronto Police Services, as well as with the Ontario Provincial Police. In addition, the Kenora, LaSalle, Port Hope, Perth, Midland, Kawartha Lakes, Deep River, South Simcoe, Stirling-Rawdon, and the Wingham Police Services utilize our Collision Reporting & Occurrence Management System (CROMS) as their electronic collision records management database.
Our goal is to facilitate an active partnership between the police and insurers in post-accident care by providing knowledgeable advice and assistance to accident victims with empathy, integrity and availability. This results in increased convenience for the public as well as greater road safety. Our supporting insurers fund the program; therefore, there is no cost to the police or the public for these additional services.
About Accident Support Services
Accident Support Services International Ltd. is the private enterprise element of a partnership between Police, Insurance Companies and private enterprise. The company is the operator of several collision reporting centers throughout Ontario. Our primary focus is on providing superior customer service to the public while providing cost containment measures for both the Police and Insurance industries. Inherent to the program are powerful fraud deterrent measures and an efficient information flow system from the reporting centre to an insurance company�s claims office, including third party and passenger information. We offer the use of free telephones in the reporting centers we operate so that citizens reporting accidents can contact loved ones, their broker, or their insurer. www.accsupport.com