HCAI Reintroduction Update – September 14, 2009

HCAI has successfully met the success criteria established and is moving into voluntary pilot in September.

HCAI Pilot Begins September 2009

August 21 marked the end of user acceptance testing, also referred to as “Model Office”. Voluntary testers from a variety of health care facilities and insurers attended half-day and full-day testing sessions to evaluate how the new HCAI application performed. Three different approaches were used:

  1. Week one was dedicated to the health care facilities to confirm the OCF forms could be created and submitted.
  2. Week two was dedicated to insurers to confirm the submitted forms could be adjudicated.
  3. Week three was an end to end test with both insurers and health care facilities working together to process forms and to confirm the patient transaction from end to end. This event provided an opportunity for both groups to see and understand what happens behind the scenes.

About HCAI

Health Claims for Auto Insurance (HCAI) is an electronic system for transmitting specific Ontario auto insurance health claims forms between insurers and health care providers. It supports the need for access to timely, accurate data to monitor the auto insurance system. More information at www.hcaiinfo.ca.