Remediation of the Health Claims for Auto Insurance (HCAI) system remains on schedule.
The HCAI system began an extended test cycle in April 2009. Testing is being conducted by a quality assurance team within IBC, whose job is to thoroughly review the functionality of the remediated system. This work will continue until July 2009.
In August, a public testing process will begin, which will include clinical and administrative staff from health facilities as well as volunteers from the insurance industry. HCAI is looking for volunteers from Health care facilities and from insurers who have used the HCAI system in the past.
The outcome of public testing will provide additional evidence that will be used to decide whether to go forward with the current reintroduction schedule of HCAI or to proceed with further remediation efforts.
In order to initiate the new environment, it is necessary to disable the current HCAI system on July 31, 2009. After this date, health care facilities will not be able to use HCAI for the creation of forms, and insurers will not be able to continue to update claim and claimant information. For healthcare facilities and insurers who have continued to utilize the old system, we encourage you to be an early volunteer on the new production system.
It is anticipated that once the new production system is initiated, the volunteer participant base will increase steadily. Enrolment will be controlled and monitored to review its effect on system performance. After a voluntary rollout period of six months, the performance of HCAI will be assessed, and when the success criteria have been met, FSCO will be asked to support the system�s reintroduction with full adoption being completed prior to the end of 2010.
The full update can be reviewed at www.hcaiinfo.ca.
Health Claims for Auto Insurance (HCAI) is an electronic system for transmitting specific Ontario auto insurance health claims forms between insurers and health care providers. It supports the need for access to timely, accurate data to monitor the auto insurance system. More information at www.hcaiinfo.ca.