ATLANTA – Feb. 10, 2009 – Global insurance educator LOMA has introduced a course targeted at employees new to the insurance industry who need quick understanding of how their company�s products serve customers. The new course � Meeting Customer Needs with Insurance and Annuities (LOMA 281) � is part of LOMA�s Need 2 Know series of learning and development programs.
“Many employees, especially those new to the industry, are unfamiliar with exactly how insurance and annuity products help customers,” said Kathy Milligan, FLMI, Vice President, Education & Training at LOMA. “This course fills that need with relevant content and powerful new learning tools to engage employees and help them succeed on the job. Their improved performance will enhance their company�s bottom-line success, as well as distinguish them as professionals in the industry.”
Meeting Customer Needs with Insurance and Annuities provides industry-specific content in short online lessons that include video scenarios and interactive learning features, presented in a conversational tone that employees can relate to and understand.
As part of the new Need2Know curriculum, this interactive course is designed to help employees quickly master industry basics and increase productivity. Meeting Customer Needs with Insurance and Annuities incorporates a variety of multi-media resources to help learners gain valuable insight into the types of insurance products available and how those products address customer needs.
Established in 1924, with 1,200 plus member companies in over 80 countries, LOMA is committed to a business partnership with its world-wide members in the insurance and financial services industry to improve their management and operations through quality employee development, research, information sharing, and related products and services. To find out more about LOMA and the learning opportunities it offers, visit LOMA’s Web site at http://www.loma.org.