WATERLOO, ON – January 19, 2009 – The Economical Insurance Group® (TEIG®) and Applied Systems Inc. today announced a joint venture offering new real-time transactions aimed at improving broker workflows.
TEIG’s solution, Rogo™, will deliver an account inquiry function to brokers using Applied Systems TAM™ (The Agency Manager®). WARP, Applied Systems’ real-time technology, will deliver the inquiry function, which will be available early this year. Policy and claims inquiries will be available soon after.
“Integration with broker systems is critical for the industry,” said Jorge Arruda, senior vice president of operations at TEIG. “We are aggressively developing solutions like Rogo to ensure that we are one of the leaders in broker integration. This step forward with Applied Systems will continue to streamline our brokers’ processes, improving the customer’s experience.”
Rogo is part of TEIG’s Connex Suite™, a family of solutions delivering technology that makes sense to broker workflows. Solutions developed under the Connex Suite™ are focused on current broker management systems, ensuring a straightforward approach that enhances broker relationships with clients.
“We are very excited TEIG is using WARP to achieve real-time communication between their brokers using TAM and their insurance company data,” said Doug Johnston, Applied Systems vice president of Partner Relations and Product Innovation. “WARP effectively places direct access to TEIG account information within the Customer and Policy screens of TAM, allowing the broker to provide a seamless customer service experience.”
About Economical Insurance Group
The Economical Insurance Group(TEIG®), founded in Waterloo, Ontario in 1871, is one of the largest property and casualty insurers in Canada with over $1.9 billion in premium volume and $4.3 billion in assets. This Canadian-owned company serves customers’ needs through branches and service offices across the country. Members of TEIG include Economical Mutual Insurance Company® (including the Western General® Farm Division), Waterloo Insurance Company™, Perth Insurance Company™, The Missisquoi Insurance Company®. www.economicalinsurance.com
About Applied Systems Inc.
Applied Systems Inc. develops, sells and supports insurance agency and broker management systems and provides services for accounting, customer, policy, claims management, and all related agent and broker functions. More than 130,000 users in 11,000 agencies of every size and complexity level use Applied Systems solutions built around core systems Epic, TAM, Vision and DORIS. In addition, the company leads the industry in agency-carrier real-time and batch communication solutions. us.appliedsystems.com.