FINEOS delivering Automated Claims Management for General/P&C Insurance
Dublin, Ireland, December 03, 2008 – FINEOS Corporation, a global provider of innovative enterprise software solutions for insurance, bancassurance, and government, announced today that QUINN-Insurance, the second largest property & casualty insurer in Ireland, has gone live with its FINEOS Claims solution. FINEOS is now providing comprehensive enterprise claims management for QUINN’s private motor lines and will be used by 600 employees at QUINN’s insurance operations in Ireland. The second phase of the project will see the expansion of FINEOS Claims to cover commercial lines and home insurance.
Colin Morgan, General Manager at QUINN-Insurance, welcomed the go-live of the project. “FINEOS Claims will deliver improved efficiencies in claims processing which in turn helps us deliver greater value to our customers. FINEOS will support our future growth plans by enabling us to drive a more efficient claims process to manage reserves and deliver customer satisfaction”.
In the high claims volume insurance industry, particularly for motor claims, it is critical that insurers can process more claims faster and with greater accuracy. FINEOS Claims enables QUINN to automate its claims process and reduce administrative costs.
FINEOS was selected by QUINN following an evaluation of software solutions available for general insurance (property & casualty) claims processing. FINEOS’ general insurance expertise and track record of delivery in the sector were key factors in the selection. QUINN was also confident that FINEOS was best placed to meet the aggressive timeframes it set for the project.
According to Michael Kelly, CEO, FINEOS Corporation, “We are delighted to have QUINN on board as a live client. The project timescales were aggressive but both companies worked well together to drive a focused and successful implementation.”
About QUINN Insurance
Since being established in 1996, QUINN-Insurance has transformed the Irish insurance market by driving down the cost of insurance in Ireland and has gained a reputation for value, customer service and innovation. QUINN-Insurance has been the fastest growing insurance company in Ireland over the past 12 years, due to the excellent value products they have provided to their customers. QUINN-Insurance is now the second largest insurer in Ireland. In recent years QUINN-Insurancehas expanded its business outside of Ireland and now is a leading insurer in the UK. The Company provides general insurance products including private and commercial motor, health and home insurance, as well as a range of business insurance options, including employer’s liability, public liability and property damage. Products are sold over the phone to customers and brokers from purpose built call centres in Ireland and the UK. In addition, the Company’s Internet site allows customers to get immediate cover for private motor, home and commercial motor insurance. The Company has over one million customers who have come for excellent value and top quality customer service. QUINN-Insurance Limited is regulated by the Irish Financial Regulator. For more information, please visit www.quinn-insurance.ie.
About FINEOS Corporation
FINEOS is a global provider of innovative enterprise software solutions for insurance, bancassurance, and social insurance. FINEOS solutions address core business processing requirements including CRM sales & service, new business & underwriting, claims & payments, and policy administration. FINEOS solutions are built on a customer and case centric, rules-driven, component-based enterprise platform that serves as a flexible infrastructure for new product introduction, legacy enrichment, and business transformation initiatives. FINEOS is delivering documented benefits for some of the world’s leading insurance carriers, government institutions, bancassurers, retail banks and building societies. The company is headquartered in Dublin, Ireland and has offices in North America, Europe and Australasia. For more information, please visit www.FINEOS.com.