Thunder Bay, November 26, 2008 – Accident Support Services Ltd., Facilitators of collision reporting to the Insurance Industry, are pleased to announce that today we will open a Collision Reporting Centre in partnership with the Thunder Bay Police Service.
The Thunder Bay Collision Reporting Centre will provide enhanced value to the public in the investigation of vehicle collisions. Rather than Police attending the scene of their accident, citizens will exchange information, and will have up to 48 hours to report property damage only collisions, towed or drivable, at the collision Reporting Centre. Police will continue to attend collisions involving injury or death, alcohol, criminal activity, vehicles transporting dangerous goods or police vehicles.
The Thunder Bay Collision Reporting Centre is located at the Police Station, 1200 Balmoral Street in Thunder Bay. The hours of operation are from 10:00 a.m. to 6:00 p.m., Monday through Friday and from 10:00 a.m. to 4:00 p.m. on Saturday. Upon the citizens arrival at the centre, they will be greeted, and a member of our staff will help them complete the police report, direct them to police personnel as needed, photograph the damage to the vehicle, and offer them the opportunity to contact their family, broker or insurance company directly from the Police Station, offering the citizen a one stop service opportunity.
Police Chief Robert Herman is looking forward to the new arrangement. “The ASSI partnership with the T.B.P.S. provides an opportunity to improve the service delivery model of our police service to our community. Officers will be freed up from investigating minor accidents and allowed more time to concentrate on our problem oriented policing model that addresses crime and
disorder issues that impact the citizens of Thunder Bay.”
Accident Support Services is under contract with the Barrie, London, Peterborough, North Bay, Owen Sound, Brantford, Belleville, Hamilton, Durham Region, Cornwall, Timmins, Sudbury, Sault Ste. Marie and Toronto Police Services, as well as with the Ontario Provincial Police. In addition, the Kenora, LaSalle, Port Hope, Perth, Midland, The City of Kawartha Lakes, and the Stirling-Rawdon Police Services utilize our Collision Reporting & Occurrence Management System (CROMS) as their electronic collision and records management database.
Our goal is to facilitate an active partnership between the police and insurers in post accident care by providing knowledgeable advice and assistance to accident victims with empathy, integrity and availability. This results in increased convenience for the public as well as greater road safety. Our supporting insurers fund the program; therefore, there is no cost to the police or the public for these additional services.
Visit our Website at www.accsupport.com for more information about our organization.
About Accident Support Services
Accident Support Services International Ltd. is the private enterprise element of a partnership between Police, Insurance Companies and private enterprise. The company is the operator of several collision reporting centers throughout Ontario. Our primary focus is on providing superior customer service to the public while providing cost containment measures for both the Police and Insurance industries. Inherent to the program are powerful fraud deterrent measures and an efficient information flow system from the reporting centre to an insurance company�s claims office, including third party and passenger information. We offer the use of free telephones in the reporting centers we operate so that citizens reporting accidents can contact loved ones, their broker, or their insurer. www.accsupport.com
