Plans for the re-introduction of the HCAI system have been approved by the IBC Board of Directors and continue to move forward

November 25, 2008 – In order to ensure that HCAI is re-introduced only under the highest standards of quality control, third-party audits will be performed at several points as part of the remediation process, and the system will undergo stringent stress testing prior to re-launch.

For insurers and/or health care facilities that require an environment for testing and training purposes, such an environment will be made available well in advance of the re-introduction of the live system. This test environment should be available sometime during the summer of 2009.

As the re-introduction plan is put in motion (starting immediately), regular updates will be provided at Educational outreach will continue to be performed by Viivi Riis (Sr. Health Analyst) for the Health Care Industry and Allison Brand (Sr. Business Advisor) for Insurers.

We appreciate the continued patience of all stakeholders as the re-introduction plan is implemented.

About HCAI

Health Claims for Auto Insurance (HCAI) is an electronic system for transmitting specific Ontario auto insurance health claims forms between insurers and health care providers. It supports the need for access to timely, accurate data to monitor the auto insurance system. More information at