Major enhancements to GoBroker™ technology using iter8 software solutions enables Gore Mutual brokers to make billing and policy changes directly.
Toronto , May 2008 iter8, a software and solutions provider to the P&C insurance market is pleased to announce that Gore Mutual Insurance Company now offers new functionality within its GoBroker portal. After months of internal testing and a trial project, Gore Mutual has gone live with two new web applications – billing and policy change.
The enhancements to the GoBroker portal provide brokers with the ability to make real-time policy changes that include billing system changes for both personal and commercial policies, and personal lines automobile policy changes.
Offering a solution that allows independent brokers to make billing changes puts Gore Mutual at the forefront of innovators in the P&C insurance arena.
�We�ve been working with Gore Mutual for many years and view this relationship as one of the most strategic for iter8,� says Glen Piller, President of iter8. �Gore Mutual is committed to technological investments to deliver superior service to its independent broker partners and their clients. They are the first insurer I am aware of that has made advanced billing services available in brokers� offices.�
The web accessible, real-time offering has been extremely well received by the brokers who participated in Gore Mutual�s trial project.
�We listened carefully to what brokers told us was important to them,� says Kevin McNeil, President and CEO of Gore Mutual. �The teams at Gore Mutual and iter8 worked very hard to make sure our solution provided superior value. It is rewarding to see the result of this hard work.�
The benefits of the technology investment made by Gore Mutual as part of their longer term legacy modernization strategy are significant. As a company that distributes products exclusively through independent brokers, Gore Mutual continues to find ways to help their broker partners close sales and serve clients quickly. While the majority of policy changes are now automated, fully underwritten and enjoying full straight-through-processing Gore Mutual�s complete Underwriter team remains available.
�Gore Mutual Underwriters now have more time to do what they enjoy best, which is serving our broker partners and their clients,� adds McNeil. �We are leveraging technology so we can focus on what is really important to us – personal relationships.�
iter8 is a market leader in offering smart insurance solutions to increase competitiveness and profitability. Our innovative combination of strategy, rules and workflow helps insurers reach their goals faster. We have a track record of successfully streamlining insurance processes, improving time to market and saving company�s money. Founded in 1999, iter8 has implemented proven, functional Agency Connectivity, Agency Facing Web Solutions, and Automated Underwriting solutions for insurers, ranging from leading multinational companies to highly profitable niche firms. More informaiton at www.iter8.com
About Gore Mutual
Gore Mutual has proudly served Canadians since 1839. The company provides both personal and commercial insurance through their offices in Cambridge, Ontario and Vancouver, British Columbia. .