Xactware and ServiceMaster Clean Expand Partnership to Include Complete Contents Estimating Service

April 11, 2008 – Orem, Utah – Xactware Solutions, Inc. and ServiceMaster Clean announced an exciting enhancement to their list of services by implementing a contents estimating service using Xactware�s industry-leading XactContents estimating platform. Now insurance companies everywhere looking for local contents experts will be able to turn to ServiceMaster�s extensive nationwide network of over 1,400 Disaster Restoration franchisees for consistent contents estimation results.

ServiceMaster is a leading provider of structural and property-contents estimation with trained disaster-recovery specialists in nearly every neighborhood in the United States and Canada. These local experts are uniquely qualified to assist insureds in every stage of loss recovery.

XactContents is Xactware�s ground-breaking software that dramatically increases the speed and accuracy of estimating personal property. XactContents features include:

  • connectivity with XactNet for real-time claims assignments, data capture, and XactAnalysis reports;
  • the ability to produce P & C and Contents reports for business analytics;
  • hundreds of thousands of contents line items, updated weekly;
  • the ability to search items by brand name, features, or model number;
  • automatic like-kind-and-quality options for obsolete items;
  • built-in depreciation tables, including deductible and salvage options, that automatically calculate benefits.

Currently ServiceMaster uses Xactware tools to receive assignments, estimate structural damage, and to send complete assignments. The XactContents estimation module fits seamlessly into ServiceMaster�s workflow and enables ServiceMaster to add a contents inventory and estimating service to the mitigation and structural estimating services already provided.

�One of the biggest benefits of integrating XactContents into our contents inventory workflow is that our carriers won�t have to change their behavior,� says Jeff Coulter, Vice President of Disaster Restoration for ServiceMaster. �It�s the same electronic process we are currently utilizing for property damage, only now we can manage total loss contents claims using the Xactware technology that our carrier customers are already familiar with.�

With XactContents, insurance carriers have an automated solution that will drastically reduce the overall time it takes to process a claim. ServiceMaster experts who live in the communities they serve can quickly respond, provide estimation and restoration services, close files, and get customers back on their feet again.

�ServiceMaster has always had an impressive reputation for and commitment to customer service and quality within the insurance industry,� says Jim Loveland, Xactware President. �We are excited to come together and offer the contents claims market a more streamlined approach to contents claims management.�

About Xactware

Xactware Solutions, Inc. is a wholly owned subsidiary of ISO specializing in the property insurance, remodeling and restoration industries. Xactware�s technology tools include software estimating programs for PCs and tablet PCs, as well as powerful online systems for replacement-cost calculations, estimate tracking and data trending in real time.

For more information about Xactware�s products and services, contact Xactware at 1-800-424-9228 or visit www.xactware.com.

About ISO

A leading source of information about risk, ISO provides data, analytics, and decision-support services to professionals in many fields, including insurance, finance, real estate, health services, government, human resources, and risk management. Using advanced technologies to collect, analyze, develop, and deliver information, ISO helps customers evaluate and manage risk. The company draws on vast expertise in actuarial science, insurance coverages, fire protection, fraud prevention, catastrophe and weather risk, predictive modeling, data management, economic forecasting, social and technological trends, and many other fields. To meet the needs of diverse clients, ISO employs an experienced staff of business and technical specialists, analysts, and certified professionals. In the United States and around the world, ISO helps customers protect people, property, and financial assets. For more information, visit www.iso.com.

About ServiceMaster

ServiceMaster currently serves residential and commercial customers through a network of over 5,500 company-owned locations and franchised licenses. The Company’s brands include TruGreen, TruGreen LandCare, Terminix, American Home Shield, InStar Services Group, ServiceMaster Clean, Merry Maids, Furniture Medic, and AmeriSpec. The core services of the Company include lawn care and landscape maintenance, termite and pest control, home warranties, disaster response and reconstruction, cleaning and disaster restoration, house cleaning, furniture repair, and home inspection.

To learn more about ServiceMaster, please visit www.servicemaster.com.