New version of billing system enables P&C insurers to manage agency and direct bill plans from a single system while further improving customer service and bottom-line results
SAN MATEO, CA, USA, February 5, 2008 – Guidewire Software®, Inc., a leading global provider of solutions for property and casualty and workers� compensation insurers, today announced Guidewire BillingCenter® 2.0, a comprehensive billing system for all lines of property and casualty (P&C) insurance. Available for immediate delivery, BillingCenter is currently in production use and is also being implemented at six additional Guidewire client sites.
Guidewire BillingCenter 2.0 continues Guidewire�s strong heritage of rapid development and deployment of high quality and functionally rich systems, and provides property and casualty insurers of all sizes with a modern, flexible system for managing the end-to-end billing process. BillingCenter manages both agency and direct bill plans, and accommodates the unique requirements of all lines of business – providing a high degree of versatility for an insurer. The system is 100% modern, developed in Java for the J2EE standard. BillingCenter shares a common platform with Guidewire�s ClaimCenter and PolicyCenter systems, and can be implemented as part of the Guidewire solution suite or easily integrated into an insurer�s existing environment or with other new applications.
BillingCenter 2.0 offers:
- Direct and agency billing management in one system for all lines of business;
- Complete billing lifecycle automation;
- Dashboard views of real-time customer billing information;
- Agent visibility into commission plans and payments;
- Automated controls to reduce uncollected earned premium; and
- Flexible support for all payment methods and cycles.
While the industry has traditionally viewed billing as a back-office function, Guidewire�s BillingCenter enables insurers to move billing front and center; transforming the way insurers bill their policyholders with new levels of billing flexibility, automation, and functional depth. BillingCenter translates into true business value through improved customer retention, enhanced policyholder relationships, and reduced operational costs.
�The one communication that every policyholder pays attention to from their insurance company is their bill,� said George Grieve, chief executive officer, CastleBay Consulting. �Insurers are recognizing the importance of doing billing right. Guidewire BillingCenter provides not only a viable solution to their challenges, but a vehicle to transform and really revolutionize their billing operations. It provides unprecedented flexibility that allows the insurer to design billing processes that meet their needs.�
�We are proud of our BillingCenter solution and look forward to helping insurers transform their billing operations from a cost of doing business to a customer service and cost saving opportunity. We appreciate the participation of the insurers that have collaborated with us during the design and ongoing development process,� said Ken Branson, vice president, development, Guidewire Software. �Combining our experience in developing other Guidewire products with our use of Agile and �test first� methodologies has enabled us to bring a robust BillingCenter product to market quickly.�
About Guidewire Software
Guidewire Software is a leading global provider of technology solutions to property and casualty and workers� compensation insurers. Guidewire delivers proven software to run core insurance operations, including billing, underwriting, policy, and claim management. The Guidewire Insurance Suite™ consists of Guidewire ClaimCenter®, Guidewire PolicyCenter®, and Guidewire BillingCenter®, which provide a modern, web-based platform for all lines of business. Guidewire is headquartered in San Mateo, California, USA, with offices in London, Munich, Paris, Sydney, Toronto, and Tokyo. For more information, please visit www.guidewire.com.