Automating Commercial Underwriting: Overview, Best Practices, and Case Studies Report Published by Celent

Celent looks at how commercial lines insurers are benefiting from automating the underwriting process.

In a new report, Automating Commercial Underwriting: Overview, Best Practices, and Case Studies, Celent examines what underwriting automation means in commercial lines, how insurers are doing it, and what benefits they are receiving. These benefits include the four financial elements of a business case: underwriting operational expenses, premium revenue, losses, and IT expenses.

�The past ten years have seen a large degree of automation in the underwriting process for personal automobile and homeowners insurance. There has been substantially less automation of the commercial lines underwriting process,� said Donald Light, senior analyst and author of the report. �However, much of the same technology pioneered on the personal lines side is now being introduced into the commercial market.�

The 25-page report contains ten figures and one table. A table of contents is available online.


Celent’s service offering falls into two categories, consulting and research, each of which is dedicated to technology in the financial services industry. We help banks, brokerage firms and insurance companies use IT to enter new markets in the shortest possible timeframes. All of our services are geared towards facilitating better informed, faster decision making. For more information visit