Sudbury, September 18, 2007 � The Greater Sudbury Police Service and Accident Support Services International Ltd., facilitators of Collision Reporting to the Insurance Industry, are pleased to announce a partnership in the operation of the Greater Sudbury Collision Reporting Centre for a six month pilot project.
At their monthly meeting yesterday, the Greater Sudbury Police Services Board unanimously passed a resolution approving the a joint operation of the CRC by Accident Support Services International. The Greater Sudbury Collision Reporting Centre will continue to provide enhanced value to the public in the reporting of vehicle collisions. Citizens find the �one-on-one� interview process simplifies the reporting process, and adds to the customer service aspect. Police and Insurers will now have real-time access to collision data and reports through ASSI�s Microsoft award winning �Collision Reporting & Occurrence Management System� (CROMS). In addition, Accident Support Services� staff complete data entry for all official MTO reports, capturing the information for analysis and focused policing initiatives.
The Greater Sudbury Collision Reporting Centre is located in the Lionel E. Lalonde Centre, 239 Montee Principale Street in Azilda. Effective October 1, 2007, the hours of operation will be from 7:30 a.m. to 5:00 p.m., Monday through Friday and 8:00 a.m. to 4 p.m. on Saturday, closed Sunday and Statutory Holidays. Upon arrival at the centre, citizens are greeted by a member of Accident Support Services� staff who provide help to complete the police report, apply the �Damage Reported to Police� sticker, photograph the damage to the vehicle and offer the customer the opportunity to contact family, broker or insurance company directly from the Police Station, giving the citizen a one stop service opportunity for all their reporting needs. Police personnel are also available as needed to assist with the accident report.
Accident Support Services is under contract with the Police Services in Barrie, London, Peterborough, North Bay, Owen Sound, Brantford, Belleville, Hamilton, Durham Region, Cornwall, Timmins and Toronto, as well as with the Ontario Provincial Police. The goal of ASSI is to facilitate an active partnership between the police and insurers in post accident care by providing knowledgeable advice and assistance to accident victims with empathy, integrity and availability. This results in increased convenience for the public as well as greater road safety. Supporting insurers fund the program; therefore, there is no cost to the police or the public for these additional services.
Chief Ian Davidson looks forward to working with ASSI in the continued operation of the Collision Reporting Centre. The Centre has allowed efficient use of resources and time with officers freed up to attend proactively to new initiatives and to respond to more urgent matters. Police visibility and service to the public has improved throughout our community since the inception of the Collision Reporting Centre.
For more information on Accident Support Services International Ltd. please visit www.accsupport.com. For more information about the Greater Sudbury Police Service please visit www.police.sudbury.on.ca.
