SAS® data integration technology to support CIGNA HealthCare Health Advisor clinicians in providing guidance and coaching to members
CARY, NC (June 20, 2007) � To improve service to its customers and to enhance member health outcomes, CIGNA HealthCare has selected SAS business intelligence (BI) to help analyze and communicate critical information in support of its health outreach and health advocacy programs. CIGNA has been a customer of SAS, the leader in business intelligence and analytics, for more than 20 years.
CIGNA HealthCare is one of the largest health services businesses in the United States and provides medical benefits plans, dental coverage, behavioral health coverage, pharmacy benefits, and products and services that integrate and analyze information to support consumerism and health advocacy.
Providing timely, high-quality service to customers is critical to CIGNA HealthCare. �Using software such as SAS Enterprise BI Server, CIGNA HealthCare�s informatics group can quickly respond to requests from customers, consultants and brokers for in-depth analysis and timely, accurate reporting,� said Tamim Ahmed, Vice President of Informatics and Customer Reporting, CIGNA HealthCare. �Such resources assist us in coordinating access to information, which allows us to improve our member outreach and, through that outreach, improve member health outcomes.�
According to Tamim Ahmed, the SAS BI platform helps CIGNA HealthCare perform data integration, medical analysis and medical management reporting. It helps coordinate member outreach by providing CIGNA’s analysts with more in-depth information on how the company�s new programs affect members and improve their clinical results. This capability supports a number of CIGNA’s products and programs, including the CIGNA Health Advisor program, which provides health and wellness coaching to CIGNA members. The SAS BI platform helps CIGNA integrate and coordinate information more efficiently while maintaining confidentiality and data security.
�SAS Enterprise BI Server combined with SAS� traditional strengths in data management and analytics have helped strengthen CIGNA HealthCare�s BI platform,� said Sadeque Ahmed, a Senior Informatics Analyst at CIGNA HealthCare.
About CIGNA HealthCare
CIGNA HealthCare, based in Bloomfield, CT, provides medical benefits plans, dental coverage, behavioral health coverage, pharmacy benefits and products and services that integrate and analyze information to support consumerism and health advocacy. “CIGNA HealthCare” refers to certain operations of Connecticut General Life Insurance Company, which is an operating subsidiary of CIGNA Corporation. Products and services are provided by such operating subsidiaries, and not by CIGNA Corporation. For more information, visit www.cigna.com.
SAS is the leader in business intelligence and analytical software and services. Customers at 43,000 sites use SAS software to improve performance through insight from data, resulting in faster, more accurate business decisions; more profitable relationships with customers and suppliers; compliance with governmental regulations; research breakthroughs; and better products and processes. Only SAS offers leading data integration, storage, analytics and business intelligence applications within a comprehensive enterprise intelligence platform. Since 1976, SAS has been giving customers around the world The Power to Know®. www.sas.com