NEW YORK, May 9, 2007 — With so many people planning to visit family and friends this summer, there are likely to be long lines at rental car companies across the country, properly insuring a rental car can be tricky. Unfortunately, many consumers don’t even think about car rental insurance until they get to the counter, which can result in costly mistakes, according to the Insurance Information Institute (I.I.I.).
“Whether or not to buy rental car insurance or any other insurance product should not be a snap decision,” said Jeanne M. Salvatore, senior vice president and consumer spokesperson for the I.I.I. “Unfortunately, with long lines at car rental counters during the holiday season, some people panic when asked if they would like to buy or decline car rental insurance. Faced with a number of choices, some renters either purchase all of the coverage or they decline the insurance without knowing if they are covered by other policies. This can result in the consumer either wasting money by purchasing unnecessary coverage or being dangerously underinsured.”
Before renting a car, the I.I.I. suggests that you make two phone calls—one to your insurance agent or company representative and another to the credit card company you will be using to pay for the rental car.
- Insurance Company
Find out how much coverage you currently have on your own car. In most cases, whatever coverage and deductibles you have on your own car would apply when you rent a car, providing you are using the car for pleasure and not for business. Remember, if you have dropped either comprehensive or collision on your own car as a way to reduce costs, you will not be covered if your rental car is stolen or damaged in an accident. In this case, you may want to purchase the collision damage waiver from the car rental company.
- Credit Card Company
Insurance benefits offered by credit card companies differ by both the company and/or the bank that issues the card, as well as by the level of credit card used. For instance, a platinum card may offer more insurance coverage than a gold card. To know exactly what type of insurance you have, call the 800 number on the back of the card you will be using to rent the car. If you are depending on a credit card for insurance protection, ask the card company or bank to send you their coverage information in writing. In most cases, credit card benefits are secondary to either your personal insurance protection or the insurance offered by the rental car company. If you have more than one credit card, consider calling each one to see which offers the best insurance protection and travel assistance services.
At the Rental Car Counter
Since insurance is state regulated, the cost and coverage will vary from state to state. Consumers, however, can generally choose from the following coverages:
- Collision Damage Waiver
Sometimes referred to as a loss damage waiver, this is not technically an insurance product. Collision damage waivers do, however, relieve or “waive” renters of financial responsibility if their rental car is damaged or stolen. In most cases, waivers also provide coverage for “loss of use,” in the event the rental car company charges the renter for the time a damaged car can’t be used because it is being fixed.
Waivers, however, may become void if the accident was caused by speeding, driving on unpaved roads or driving while intoxicated. If you have comprehensive and collision coverage on your own car, you may not need this additional protection, which generally costs between $9 and $19 a day.
- Liability Insurance
Provides liability protection for up to $1 million. Rental companies are required by law to provide the state required amount of liability insurance. Generally, these amounts are low and do not provide much protection. If you are adequately insured on your own car, you may consider forgoing this additional liability protection. If you feel more comfortable with this supplemental insurance, it will cost between $7 and $14 a day. However, an umbrella liability policy may be more cost-effective. This provides an additional million dollars worth of liability protection for accidents while driving your own car or one that you rent. Umbrella liability costs between $200 and $300 annually.
- Personal Accident Insurance
Offers coverage to you and your passengers for medical and ambulance bills for injuries caused in a car crash. If you have adequate health insurance or are covered by personal injury protection under your own car insurance, you may not need this additional insurance. It usually costs about $1 to $5 a day.
- Personal Effects Coverage
Provides insurance for the theft of items in your car. If you have a home or renters insurance policy, you are generally covered for theft of your belongings away from home, minus the deductible. Generally, this coverage costs between $1 and $4 a day. If you frequently travel with expensive items such as jewelry or sports equipment, it may be more cost-effective to purchase a floater under your home or renters insurance policies. This way, the items are fully protected with insurance at home as well as while traveling.
If you don’t own a car and are a frequent car renter, you may consider purchasing a non-owner liability policy. This not only provides liability protection when you rent a car, but also when you borrow someone else’s car.
If you are planning to rent a car outside the United States, find out what the insurance requirements are in the country you will be visiting and purchase the necessary coverage. Talk to your travel agent and insurance agent or company representative before you get there and bring a proof of insurance coverage in the U.S., if appropriate.
States have minimum age requirements to rent a car and some rental car companies now investigate your driving record and/or credit history; check with the rental car company before picking up the car.
The I.I.I. is a nonprofit, communications organization supported by the insurance industry.