Gartner Says SOA Will Be Used in More Than 50 Percent of New Mission-Critical Operational Applications and Business Processes Designed in 2007

Analysts Examine SOA Adoption Benefits and Challenges During Gartner Symposium/ITxpo: Emerging Trends, April 22-26, in San Francisco

STAMFORD, Conn., April 25, 2007 � Service-oriented architecture (SOA) will be used in more than 50 percent of new mission-critical operational applications and business processes designed in 2007 and in more than 80 percent by 2010, according to Gartner, Inc.

SOA has dramatically grown in popularity, and adoption has expanded across vertical industries, geographies and organization sizes. However, the number of failed projects has also grown, organizations have discovered that SOA benefits have a cost and the challenges associated with its adoption have become more apparent.

Gartner analysts discussed the critical technology, organizational and governance �dos and don�ts� for successful enterprisewide SOA initiatives at Gartner Symposium/ITxpo 2007: Emerging Trends, which is taking place here through April 26.

�New software products for SOA have hit the market, but given their immaturity, have disappointed users in terms of reliability, performance and productivity,� said L. Frank Kenney, research director for Gartner. �SOA principles have been applied too rigidly, and this has led to unsatisfactory outcomes as projects became too costly and didn�t meet deadlines.

However, Mr. Kenney pointed out that this is not bad news. Organizations are indeed utilizing this approach and adopting the relevant enabling technologies. �Large numbers of successes have been reported, and no major conceptual flaw has been discovered in SOA. Organizations should aggressively invest in SOA as it will rapidly become the architectural foundation for virtually every new business-critical application,� Mr. Kenney said.

Moving to an SOA is, in most cases, motivated by significant changes in the business environment. This need most frequently manifests itself in the context of a specific business unit, but often also at the corporate level.

�SOA adoption is greatly beneficial from the CIO�s point of view. To keep pace with relentless business change, IT departments are constantly under pressure to deliver more in a flat-budget situation,� said Mr. Kenney. �SOA can frequently be part of the answer by providing a sound architectural framework to help CIOs address their challenges. However, SOA is not a product they can buy and install. In additional to adoption of new technologies, it requires changes in people�s behavior. Organizations looking to strategically adopt SOA should develop their business case on a combination of anticipated business and IT benefits.�

The practical benefits of a well-implemented SOA are greater adaptability, faster time to deployment and lower costs for application development and integration. But SOA adoption also has significant implications. Compared with traditional monolithic or client/server architectures, SOA needs a more-careful application design. It often requires use of integration middleware. Testing, debugging, managing and securing a distributed SOA are complex and expensive.

Addressing these issues is of paramount importance for successful SOA initiatives. However, despite the falling cost of technology, more widespread know-how and availability of SOA services from systems integrators, the incremental upfront cost of SOA vs. a traditional architecture in most cases can�t be justified for fast return-on-investment, opportunistically oriented projects. Gartner says that through 2008, the upfront investment for large-scale service-oriented applications will be justifiable only for projects with a planned lifetime of three years or more.

About Gartner Symposium/ITxpo

Gartner Symposium/ITxpo 2007: Emerging Trends is Gartner�s premier event focused on the emerging trends, technologies, business models and new management thinking poised to have a dramatic impact on business, the economy and society. More than 2,000 IT professionals from the world’s leading enterprises rely on Gartner’s Symposium/ITxpo 2007: Emerging Trends event to gain insight into how their organizations can use technology to address business challenges and improve operational efficiency.

In San Francisco, an integral part of Gartner Symposium is the ITxpo showfloor, where the latest cutting-edge solutions will be showcased by more than 80 best-of-breed providers and up-and-comers. There are 11 ITxpo marketplaces, including Application Development & Integration, BI & Data Warehousing, BPM, DataCenter/IT Operations, Portals, Content & Collaboration, Outsourcing & IT Services, and Security & Compliance. ITxpo marketplaces are focused areas designed to aggregate solution providers into a specific market and link conference topics to market solutions. Attendees can attend technology company presentations and schedule face-to-face meetings with exhibitors of their choice. For more information, please visit

About Gartner

Gartner, Inc. (NYSE: IT) delivers the technology-related insight necessary for our clients to make the right decisions, every day. Gartner serves 10,000 client organizations worldwide, including chief information officers and other senior IT executives in corporations and government agencies, as well as technology companies and the investment community. The company consists of Gartner Research, Gartner Executive Programs, Gartner Consulting and Gartner Events. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, U.S.A., and has 3,800 associates, including 1,200 research analysts and consultants in 75 countries. For more information, visit