CAA Insurance Company (Ontario) chooses Integrated Technology Solution from Tritech.

October 3, 2006 (Toronto) CAA Insurance Company (Ontario) has chosen a leading-edge Enterprise P&C solution from Tritech Financial Systems Inc. for their Personal Auto and Homeowners portfolio. Tritech’s General Insurance Management System (GIMS) is a modular client-based solution that automates and streamlines all key functions of a P&C company, such as Policy underwriting, Claims management, Reinsurance, 3rd party interfaces, Agent Portals, Management reporting, Document issuance and Financial reporting. Designed for productivity gains and improved service, it offers flexibility in terms of servers and user interfaces, while providing ease of access through leading relational databases. GIMS is a full processing solution that improves an insurer’s ability to integrate functions, lower expense ratios and implement a common business workflow.

CAA Insurance Company (Ontario) writes approximately $120 million in premiums through captive retail and call centre agents. CAA chose the Tritech solution over other vendors as this enabled CAA to implement a single Enterprise System supporting all lines of business, corporate functions and to better automate business processes. “This integrated solution gives insurance companies like CAA the means to get much more out of their systems” says Robert Symons, president of Tritech Financial Systems Inc. “These are full, End-to-End systems that integrate all lines of business, improves access and usage of corporate information, dramatically reduces costs and, ultimately, raises the bar for customer service.”

“Our information reporting and analysis technology drastically cuts operational costs by reducing or eliminating printing, maintaining on-line archiving of all generated documents, improving communication with Web portals and eliminating data integration problems,” says Symons. Tritech has implemented solutions for stock and mutual companies in USA, Canada, Bermuda and Puerto Rico.

“CAA sees the new technology as a significant advancement in the way the company will do business says” Rhonda English, vice-president Insurance. The new integrated computer system provides greater availability and access to information for agents, underwriters and adjusters as well as home office staff.

Tritech Financial Systems Inc. was established in 1992 to introduce an Open Systems platform for Property & Casualty insurers. Tritech’s solutions support leading database tools, over Windows Server, Linux or Unix host computers with Windows GUI and Browser interfaces. Tritech’s ability to sustain and grow its position in the marketplace is ensured by a strong customer base in North America. Over the years, Tritech has built a highly qualified staff that merges expertise in insurance with the latest software engineering technology. Tritech remains dedicated to the insurance community and continues research and development efforts to meet the changing needs of this marketplace. For more information, visit

About CAA Insurance

CAA Insurance Company (Ontario) was founded in 1974 and is part of CAA South Central Ontario. With over 1.7 million Members, CAA South Central is the largest CAA Club in Canada. CAA Insurance Company (Ontario) provides auto and property insurance to clients in Ontario and the Maritimes. For more information, visit