TORONTO, Sept. 8 2006 — Unity Life of Canada has reached an agreement to outsource the administration of an acquired segment of business from The Prudential Insurance Company of America to Toronto-based GeniSys.
The agreement calls for GeniSys to perform all claims processing and customer service functions for the Canadian Intermediate and Weekly Premium life and the Canadian individual health insurance business from Prudential, which is Unity Life’s single largest acquisition to date. GeniSys was recently acquired by Antares Management Solutions of Westlake, Ohio, a division of Medical Mutual Services.
“We sought out a company that could give our new customers the highest level of service,” said Tony Poole, president of Unity Life. “We’ve had a long relationship with GeniSys and we know the high level of service and security that they provide.”
While details of the transaction are not being disclosed, it calls for GeniSys to provide full insurance administration services on over 50,000 life and health insurance policies.
“Administering this book of business for Unity is a big accomplishment for our company,” said Scot Hopkins president of GeniSys. “We believe this agreement reaffirms our reputation as a quality service provider for the life insurance industry in North America.”
GeniSys, a leading BPO services provider for the North American life insurance industry, was created specifically to address a growing need for BPO services tailored to the unique requirements of life insurance companies. Headquartered in Toronto, Ontario, the company has been successful in helping companies manage their policy administration processes. For more information, visit www.GeniSysOutsourcing.com.
About Unity Life of Canada
Unity Life of Canada originated in 1898 as the Insurance Department of the Subsidiary High Court of the Ancient Order of Foresters. This was followed in 1934 with incorporation as a mutual life insurance company, and a name change to Toronto Mutual Life Insurance Company in 1939. In 2002, Toronto Mutual Life amalgamated with subsidiary company, The Western Life Assurance Company, under a new identity, Unity Life of Canada, representing renewed
vigour, strength and purposes.
Unity Life’s overriding mandate is the provision of financial security to our policyholders. Our vision of ensuring quality of life is met through our focus on protection, security and well being of Canadians. At the core of Unity Life is an innovative and entrepreneurial drive built on achieving quality results, our commitment to serve, success through our people and partners, a drive for continuous improvement and learning, and a passion to achieve and excel in all that we do. Whether it is bringing innovative financial solutions to market or providing the technology and infrastructure to make doing business easier, we deliver unique and targeted solutions which provide value to our policyholders. For more information, visit www.unitylife.ca.
About Antares Management Solutions
Antares Management Solutions is a market leader in providing Business Process Outsourcing (BPO) and Information Technology Outsourcing (ITO) services to insurance and other industries. The company’s state-of-the-art solutions allow clients to reduce costs and risk while concentrating on their core businesses. Headquartered in Westlake, Ohio, the company manages all aspects of insurance administration and offers integration, delivery and maintenance of information technology, all of which can be customized solutions. For more information, visit www.AntaresSolutions.com.