Eight-Month Implementation Transforms Sequoia�s End-to-End Claim Process
MONTEREY and SAN MATEO, CA, August 30, 2006 – Sequoia Insurance Company, a multi-line property and casualty insurer serving the western United States, and Guidewire Software�, a leading provider of solutions to property and casualty and workers� compensation insurers, today announced that Sequoia Insurance Company has deployed Guidewire ClaimCenter� as its new web-based claims processing system. ClaimCenter is supporting end-to-end claim processing for Sequoia�s personal and BOP lines of business. Additional phases currently underway will support commercial auto, commercial umbrella, CMP, and inland marine, with farm and farm auto lines to follow.
ClaimCenter replaces Sequoia�s legacy claims system, which was an in-house developed �classic financial transaction system� that didn�t provide much in-depth claims management functionality. That system focused more on the financial aspects of claims. Sequoia is utilizing full ClaimCenter functionality for improved overall claims management. The carrier can also easily configure ClaimCenter as its business needs change.
With ClaimCenter, Sequoia has a system that provides them:
Enhanced adjuster ease-of-use;
Automated processes and controls for efficient and consistent claims handling;
Improved management visibility into the claim process;
Better tools for improved decision making; and
A modern technology foundation that is easy to configure and maintain.
�Our eight-month Guidewire ClaimCenter project was as good an implementation as it gets,� said David E. Brandeis, vice president and chief information officer, Sequoia Insurance Company. �I was very impressed with the Guidewire team and found them to be competent and knowledgeable. We worked as close partners throughout this process.�
�We are pleased that Sequoia Insurance is enjoying the business and technology benefits of a modern, web-based Guidewire solution,� said Jeffrey Simpson, chairman and chief executive officer, Guidewire Software. �We trust these benefits will continue to grow as Sequoia�s ClaimCenter usage increases.�
Guidewire ClaimCenter, a component of the Guidewire Insurance Suite™, is a leading end-to-end claims system for property and casualty and workers� compensation insurance. ClaimCenter�s flexible business rules enable claims organizations to optimize and monitor the claim process. Claims executives can define, enforce, and continually refine their preferred claim handling practices. In addition, a modern technology architecture, web client, and web services support enable lower total cost of ownership in any environment.
About Sequoia Insurance Company
Sequoia Insurance Company, founded in 1946, works exclusively with Independent Insurance Agents to provide property and casualty coverage to individuals and commercial businesses throughout the western United States. Sequoia Insurance Company is dedicated to providing its agents with industry leading products to distribute along with top-notch services to back them and their customers. For more information, visit: www.sequoiains.com.
About Guidewire Software
Guidewire Software is a leading provider of technology solutions to property and casualty and workers� compensation insurers. Guidewire delivers proven software to run core insurance operations, including billing, underwriting, policy, and claim management. The Guidewire Insurance Suite consists of Guidewire ClaimCenter, Guidewire PolicyCenter�, and Guidewire BillingCenter™ which provide a modern, web-based platform for all lines of business. Guidewire is headquartered in San Mateo, CA, with offices in Toronto, London, and Sydney. For more information, please visit www.guidewire.com.