Information Builders Addresses Performance Optimization and Usage Monitoring With WebFOCUS Resource Analyzer

Users Can Maximize BI Performance by Asking What, How, and When Data Is Requested

New York, NY – August 2, 2006 – Information Builders, the enterprise business intelligence (BI) standard of choice for organizations around the world, today announced the availability of WebFOCUS Resource Analyzer to help organizations get a better handle on usage monitoring and analysis for maximum BI system performance across the enterprise. By incorporating resource analysis into enterprise business intelligence initiatives, organizations can track important information about usage to ensure availability and acceptable response times for queries across an ever-expanding set of users and enterprise data sources.

The Internet has exponentially increased the number of users accessing information, and among those users skill sets vary from the technologically advanced to the novice beginners. Despite the spectrum of skills, just the sheer number of users creates the potential for performance issues to occur. Today more than ever, organizations are emphasizing the requirement for guaranteed performance and reliability from their critical business applications � surpassing concerns of return on investment (ROI) and total cost of ownership (TCO). To mitigate these issues, organizations need BI solutions that can predict, detect, and most importantly, correct performance bottlenecks before they happen.

WebFOCUS Resource Analyzer helps organizations monitor resource consumption, allowing administrators to identify inefficiencies in information architecture, eliminate bottlenecks and resource constrictions, achieve peak performance, and maximize usage. For example, using WebFOCUS Resource Analyzer administrators can leverage more than 80 detailed reports and graphs for data utilization analysis as well as key performance measures, including critical performance and data usage issues to spot concerns before they impact the user. WebFOCUS Resource Analyzer also provides organizations with the ability to understand the impact of Web reporting on operational systems, determine user data access, and design patterns as well as identify ROI benchmarks for new intranet initiatives.

�Getting the right information to the right people at the right time is critical when it comes to space missions,� says Ron Phelps, a project manager and former shuttle test director at Kennedy Space Center. �Our business intelligence solution has the ability to monitor system usage and identify any inefficiencies, guaranteeing the team at NASA can meet any reporting request immediately � and when it comes to launching space shuttles, immediately is an information requirement.�

WebFOCUS Resource Analyzer Capabilities

WebFOCUS Resource Analyzer’s data utilization enables organizations to monitor:

  • Impact of Web-based reporting on operational OLTP systems

  • Impact on reporting and decision-support systems (DSS) with OLTP workloads (allowing the two to coexist and minimizing the impact of DSS on the performance of OLTP systems)

  • Average or maximum CPU consumption per request, average or maximum response time, and number of records returned

  • Data-access design and needs of users

  • Applications-resource usage

  • Removal of dormant data

  • Heaviest usage times and the best times to schedule maintenance; backups; data warehouse extractions, transformations, and loads; and batch processes

  • Maximum extent of system downtime

  • System recovery times (e.g., from software failure or disk-drive crashes)

  • Problematic hot spots in system demands

  • Pattern of mixed workloads and trends

  • The size of the user population for different requests, thereby allocating administrative resources to help the largest number of users

In addition, it enables organizations to establish:

  • User-community education efforts (efficient query writing, overnight batch processing, and report bursting)

  • ROI benchmarks for new data warehouse and intranet initiatives (application economic justification)

  • Revenue-generating potential in Web-based data for subsequent sales to partners, customers, and external market researchers

  • Chargeback for usage

�The growth of the Internet as a strategic business and marketing tool has lead to many opportunities for knowledge sharing, business generation, and operational improvement,� said Gerald Cohen, CEO of Information Builders. �The promise of improved business performance has many organizations putting resource analysis and governance assurance at the forefront of their BI needs. By marrying the unique scalability of WebFOCUS and our unparalleled data access capability with subsidiary iWay Software, Information Builders continues to lead the market in providing optimal operational business intelligence capabilities.�

About Information Builders

An industry innovator for more than 31 years, Information Builders is the leader in enterprise business intelligence and real-time Web reporting. The company’s WebFOCUS product � the industry’s most secure and flexible � is able to meet all the reporting needs of the extended enterprise, ranging from analysts to power users to the widest deployments for hundreds of thousands of users. Additionally, WebFOCUS’ empowerment of organizations seeking to leverage all their data by accessing it all � from legacy to data warehouse � is unmatched.

Information Builders’ award-winning technology has successfully provided quality software and superior services to more than 12,000 customers, including most of the Fortune 100 and U.S. federal government agencies. Headquartered in New York City with 90 offices worldwide, the company employs 1,750 people and has over 350 business partners. For more information visit