24 May 2006 – Las Vegas, NV – EDS SOLCORP today announced the release of RADIENCE: Consolidation v2, an advanced, customer-centric business processing platform that allows insurers the ability to effectively manage customer information residing within multiple administration systems, through a common user interface.
Built on the RADIENCE platform, this release of RADIENCE: Consolidation introduces numerous functional and technical enhancements designed to make the solution more powerful and easier than ever to use.
�RADIENCE: Consolidation delivers a powerful set of tools and features to enable insurers to have a unified view of customer information stored in multiple systems and locations,� said Michael Mansfield, leader of EDS SOLCORP. �Now organizations can effectively manage the myriad of back-office administration systems while maintaining their focus on customer service and retention.�
In addition to multi-currency and multi-language support, RADIENCE: Consolidation v2 features an improved user interface, integration with EDS SOLCORP�s PathFinder business process management tool, and new adapters for increased compatibility with legacy �green-screen� systems. Additional features include:
New Business Application and Status Notification: completed New Business Applications can be received electronically from external sources, routed, mapped to back-end systems and then confirmed to original sender.
Auditing and Transaction Traceability: Financial and non-financial transactions can be fully tracked and stored including transaction logs and customer inquiries. This functionality also enables auditing of ACORD TxLife transactions.
Application Portability: Portable to multiple IBM WebSphere J2EE environments
Fund Switch Transactions: Requests can be initiated as a web-service outside the back-office system, lending added convenience to customer self-service environments.
RADIENCE: Consolidation provides scalable, consistent, customer-centric processing, integrating and consolidating customer data, enterprise applications and business processes across disparate administration systems and enabling insurers to evolve to newer back-office systems at a measured pace and with minimal business operations interruption.
�We�re continuing to leverage our deep industry expertise and the flexibility of our RADIENCE platform to build exceptional solutions for the insurance industry,� said Mansfield.
About EDS SOLCORP
EDS SOLCORP, a global business unit within EDS, is a leader in software solutions and services for the life insurance and wealth management industries. For 25 years, EDS SOLCORP solutions have helped customers reduce their total cost of administration, accelerate time-to-market for new products, and streamline their infrastructure.
EDS (NYSE:EDS) is a leading global technology services company delivering business solutions to its clients. EDS founded the information technology outsourcing industry more than 40 years ago. Today, EDS delivers a broad portfolio of information technology and business process outsourcing services to clients in the manufacturing, financial services, healthcare, communications, energy, transportation, and consumer and retail industries and to governments around the world. Learn more at www.eds.com.