Thirty Years of Customer Interaction Provides Insight on Implementation and BI-Lifecycle Challenges and Opportunities to Adapt to Customers’ Evolving Business Needs
New York, NY – October 11, 2005 – Information Builders, the enterprise business intelligence (BI) standard of choice for organizations around the world, today announced that the key principles for enterprise reporting success, rooted in 30 years of customer feedback and hands-on experience, are now also available to customers through an even more expansive best practices program. Empowering customers to more quickly and easily realize the benefits of enterprise reporting, Information Builders’ enhanced best practices program includes an array of training, seminars, and extensive reports detailing all aspects of implementing best practices to ensure the strategic utility of business intelligence.
Dedicated to ensuring that the true promise of strategic BI investments is fulfilled, Information Builders experts continually renew the standard approach to building and deploying enterprise business intelligence. Through the best practices program, Information Builders highlights key considerations and critical success factors for implementing business intelligence across an enterprise, exposing a variety of approaches, as well as the strengths, limitations, risks, and projected impact of each approach on the business and technical processes.
“We understand the strategic business requirements of our customers from our 30 years of working alongside them,” said Gerald Cohen, founder and CEO of Information Builders. “While we’ve customized our technology to meet those needs, our updated best practices program further empowers customers to launch and maintain their BI initiatives and achieve the maximum ROI.”
The newly updated program examines the strategic utility of BI as a role-based paradigm to enable the lowest possible total cost of ownership through team minimization, scalability, versatile software, and an efficient training regiment. Information Builders will also unveil more-detailed best practices resources for nine high-interest areas in the course of the coming months, including organizational readiness; data management and integration; application design and development; change management; security; architecture and administration; migration, conversion, re-architecting, and rightsizing; end-user training and education; and support.
“We have reaped the benefits of Information Builders’ extensive experience, helping us realize the true potential of our business intelligence endeavors,” said John Sheridan, director of business technology and development at Administaff, Inc., (NYSE: ASF), the nation’s leading professional employer organization (PEO), serving as a full-service human resources department for small and medium-sized businesses throughout the United States. “From day one of the implementation, Information Builders’ insight on end-user training and overall architectural integration have enabled us to improve customer service by providing expanded, standardized reporting capabilities.”
About Information Builders
Information Builders, a $300 million company, is the leader in enterprise business intelligence and real-time Web reporting. The company’s WebFOCUS product – the industry’s most secure and flexible – is able to meet all the reporting needs of the extended enterprise, ranging from analysts to power users to the widest deployments for hundreds of thousands of users. Additionally, WebFOCUS’ empowerment of organizations seeking to leverage all their data by accessing it all – from legacy to data warehouse – is unmatched.
Information Builders’ award-winning technology has successfully provided quality software and superior services for 30 years to more than 12,000 customers, including most of the Fortune 100 and U.S. federal government agencies. Headquartered in New York City with 90 offices worldwide, the company employs 1,750 people and has over 350 business partners.