November 2004 (Toronto ON) — Contents claims are the hardest claims to settle quickly, fairly and to the satisfaction of the insured. First General Services Canada has introduced Pack Out Inventory (POI) program, a new contents management program that can solve potential problems and minimize possible disputes over missing or damaged items. This program uses state-of-the-art software encompassing a barcode system providing adjusters and policyholders with:
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Accurate onsite listing of repairable and non-repairable items
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Faster and more cost-effective contents locating processes
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A completely integrated system with scope, costing and photo inventory
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Web search capability for contents replacement cost
With POI, our contents inventory specialists are able to help adjusters manage contents claims more quickly and cost-effectivley. The following is a summary of what we have achieved with the POI program.
| No. of Items | No. of Staff | Total Time to List | |
|---|---|---|---|
| Claim # 1 | 1847 | 3 | 2.5 days |
| Claim # 2 | 2200 | 3 | 3 days |
| Claim # 3 | 3591 | 4 | 4 days |
For a free seminar on our POI program or information on the availability of this program in your area, please contact Nancy Dai at (416) 736-0395 ext. 33 or by e-mail:
[email protected]
