Hyland Software Attains Gold Certified Partner Status in Microsoft Partner Program

Earns Microsoft Competency In ISV/Software Solutions

CLEVELAND � November 4, 2004 � Hyland Software, Inc., developer of OnBase� enterprise content management (ECM) software, today announced it has attained Gold Certified status in the Microsoft Partner Program with a competency in ISV/Software Solutions.

As a Gold Certified partner, Hyland has demonstrated proficiency with Microsoft technologies and the continued ability to meet customers� needs. Microsoft Gold Certified Partners receive a rich set of benefits, including access, training and support.

OnBase is enterprise software that combines the technologies of workflow, document management, imaging and COLD/ERM in a single, web-enabled application. By dynamically organizing and controlling the delivery of documents and by interactively managing the business processes, OnBase enables organizations to streamline operations and share information among employees, partners, and customers, as well as meet the challenges associated with governance, risk and compliance.

�We are extremely pleased to have attained Gold Certified status in the Microsoft Partner Program, as well as to have earned our ISV/Software Solutions competency,� said Bill Priemer, vice president of Sales and Marketing at Hyland Software. �The benefits provided through our Gold Certified status will allow us to continue to enhance the offerings that we provide for customers, as well as offer our partners access to Microsoft�s suite of technologies while further promoting our relationship with them.�

�Customers are looking for partner companies that can bridge the gap between their business demands and technology capabilities. They need to trust in someone that can act as an expert adviser for their long-term strategic technology plans. Microsoft Gold Certified Partners, which have certified expertise and direct training and support from Microsoft, can build a positive customer experience with our technologies,� said Allison Watson, vice president of the Worldwide Partner Sales and Marketing Group at Microsoft Corp. �Today, Microsoft recognizes Hyland as a new Microsoft Gold Certified Partner for demonstrating its expertise in providing customer satisfaction with Microsoft products and technology.�

Microsoft Competencies are designed to help differentiate a partner�s capabilities with specific Microsoft technologies to customers looking for a particular type of solution. Each competency has a unique set of requirements and benefits, formulated to accurately represent the specific skills and services that partners bring to the technology industry. The Microsoft ISV/Software Solutions Competency recognizes the skill and focus partners bring to a particular solution set. Microsoft Gold Certified Partners that have obtained this Competency have a successful record of developing and marketing software based on Microsoft technologies.

�Solutions Competencies are an important way for Microsoft to better enable ISVs to meet customer needs,� said Sanjay Parthasarathy, corporate vice president of the Platform Strategy & Partner Group at Microsoft. �They allow ISVs to keep and win customers with their deep knowledge of solutions-based Microsoft platform technologies. Microsoft has a long history of working closely with ISV partners to help deliver compelling solutions and applications to our mutual customers, and the Solutions Competencies are an important step in continuing to enhance vital relationships with ISVs worldwide.�

The Microsoft Partner Program was launched in December 2003 and represents Microsoft�s ongoing commitment to the success of partners worldwide. The program offers a single, integrated partnering framework that recognizes partner expertise, rewards the total impact that partners have in the technology marketplace, and delivers more value to help partners� businesses be successful.

About Hyland Software

Hyland Software, established in 1991, is a leading U.S. provider of rapidly deployable enterprise content management software. Hyland develops OnBase, enterprise-class software that combines integrated document management, business process management and records management in a single application. OnBase allows organizations to manage digital content, including scanned paper documents, faxes, print streams, application files, electronic forms, web content, multi-media files and emails. OnBase also authorizes organizations to automate business processes, reduce the time and cost of performing important business functions, improve organizational efficiency and address the need for regulatory compliance through the management, control and sharing of digital content with employees, business partners, customers and other constituencies. Visit www.onbase.com for more information.