Crawford Appointed Lloyd’s Agent in Six New Offices in Canada & U.S

Crawford Canada Marine Services is Now the Appointed Lloyd’s Agent in Eight Canadian Cities

ATLANTA, April 6, 2004 — Jeffrey T. Bowman, president, Crawford International (NYSE: CRDA; CRDB), is pleased to announce that Lloyd’s of London’s Agency Department has appointed Crawford as Lloyd’s Agent in five new locations in Canada. The new Lloyd’s Agencies are in Victoria, Nanaimo, Edmonton, Winnipeg, and Thunder Bay. Crawford is currently the Lloyd’s Agent in Toronto, Calgary, and Vancouver. Furthermore, as of April 1, 2004, Crawford has been appointed as the Lloyd’s Agent in Anchorage, Alaska in the
United States.

Roland Paxton, Canadian director of Crawford Global Marine Services states, “We are proud that the Lloyd’s Agency Department selected Crawford Marine Services as the Lloyd’s Agent for these newly created Agencies. This appointment is a reflection of the hard work that has gone into servicing Lloyd’s customers in our three existing Agencies.”

The Lloyd’s Agency System is a worldwide network of over 350 businesses whose principal function as Lloyd’s Agent is to provide a range of surveying services to the maritime market. Appointment as a Lloyd’s Agent is a mark of recognition by the Corporation of Lloyd’s of the appointee’s expertise and service to the marine shipping community. Situated in most of the main ports
and commercial centers around the world, each provides independent survey and claims-adjusting services of the highest quality. Although the Lloyd’s Agency network is heavily influenced by its maritime origin, many Agents have diversified to embrace the aviation, property, motor, and liability specialties.

Sonja Fink, controller of agencies for the Lloyd’s Agency Department, made the announcement late last week. She said, “As we continue to expand the services provided by the Lloyd’s Agency network, we recognized the need to appoint additional Agencies in Canada and the U.S. We already have an excellent working relationship with Crawford’s offices in Toronto, Calgary, and Vancouver and we are therefore delighted to appoint Crawford Marine
Services as Lloyd’s Agents at a number of additional locations throughout Canada as well as in Alaska.”

Crawford Adjusters Canada is a wholly owned subsidiary of Crawford & Company. Based in Atlanta, Georgia, Crawford & Company ( ) is the world’s largest independent provider of claims management solutions to insurance companies and self-insured entities, with a global network of more than 700 offices in 67 countries. Major service lines include workers’ compensation claims administration and healthcare management services, property and casualty claims management, class action services, and risk management information services. The Company’s shares are traded on the NYSE under the symbols CRDA and CRDB. Visit